Christopher Delavore
Wilmington, NC 28409
*********@*****.**** 910-***-****
QUALIFICATIONS PROFILE
• Highly skilled Field Service Engineer with experience supporting radiology systems including PACS, RIS, HIIS, and Computed Radiography systems.
• Proven success in installing, maintaining and troubleshooting PACS hardware and software.
• Excellent Network troubleshooter, quickly identifying problems down to component level.
• Expertly interpret Dicom logs to identify and resolve problems.
• Strong leadership and organizational skills with demonstrated ability to supervise personnel.
• Superior interpersonal and communication skills, contributing to productive relationships with customers, team members, and senior management.
• Proficient in Microsoft Office, Server 2003 and 2008, Clustering, Oracle, SQL, VMware ESX, Dicom and HL7, EMC DiskXtender.
EXPERIENCE
ENTERPRISE CONSULTING – 9/2010 TO PRESENT
Radiology Systems Consultant
• Consult with hospitals and medical offices to plan, design, and implement radiology systems.
• Oversee installation of new radiology systems including, PACS, RIS, dictation, diagnostic workstations.
• Analyzed workflow to streamline the radiology process and ensure high productivity.
FUJIFILM MEDICAL SYSTEMS – Wilmington, NC, 8/2005 to 9/2010
Customer Solutions Engineer- Enterprise
• Install, maintain, and repair PACS, Computed Radiography, Mammography, and Laser Imaging systems.
• Oversee maintenance for sophisticated medical equipment, effectively ensuring high operational times. Perform preventive maintenance and repairs down to component level.
• Analyze data to identify and prevent potential problems.
• Troubleshoot Dicom, HL7, database, storage, and network issues in a hospital setting.
• Interpret logs in order to diagnose malfunctions and systemic performance problems.
• Worked with 3rd party vendors to resolve system problems.
• Setup test environments using Vmware virtualization to test new releases and patches.
• Coordinate work with that of engineers, applications instructors, and other installation personnel.
• Configured various laptops and PC’s for use by physicians and technologists.
U.S. MARINE CORPS – Cherry Point, NC, 7/2000 to 7/2005
Aviation Radio Repairer
• Provide leadership and support for communication systems.
• Maintain and Repair Radio and Radar Systems including HF/ VHF/ UHF radio and SatCom.
• Perform preventive maintenance to ensure high operational times.
• Assemble components such as switches, electrical controls, and junction boxes, using hand tools and soldering irons.
• Connect components to assemblies such as radio systems, instruments, magnetos, inverters, and in-flight refueling systems, using hand tools and soldering irons.
• Assemble prototypes or models of circuits, instruments, and systems so that they can be used for testing.
EDUCATION AND PROFESSIONAL TRAINING
MOUNT OLIVE COLLEGE
Management of Information Systems B. S. – 80% complete
FUJIFILM MEDICAL SYSTEMS
VMware ESX Training
Dicom Troubleshooting for PACS
PACS System Administrator
Comprehensive DICOM
EMC
Disk Extender Administrator
MICROSOFT
MCSA
MCSE