Application for Virtual Assistant

Professional Experience

May **** – Sept **** Verizon

Business Analyst

Project Profile

Project Clearance Assurance:

Responsible for development and documentation of strategic migration plan

Responsible for timely completion of all analysis, proposals and presentations for moving more than 200 projects to offshore development centers in India while maintaining high quality standards and improving proposal/presentation process

Responsible for conducting internal IT systems audit and report discrepancies to ensure that ODCs are following the prescribed security protocols

Educating other groups about Project Clearance and Project Clearance Assurance by conducting training camps and workshops

Closely working with the PMO office for Project Management activities. Access database development and web site integration, project methods analysis, and technical writing

Aug 2005 – May 2006 Unisys Global Services

Business Analyst

Project Profile

Logistics Management System:

Logistics Management System of Unisys manages air freight logistics operations.

Responsible for review of potential new business opportunities and strategic pursuit of new business

Responsible for development and documentation of strategic marketing plan

Responsible for timely completion of all analysis, proposals and presentations for new business while maintaining high quality standards and improving proposal/presentation process

Assisted Sales & Marketing in lead generation by speaking at industry trade shows and customer presentations

Responsible for supporting business development managers in closing software sales at Unisys India, through activities including: customer qualification, coordination and procurement of internal resources, proposal/contract facilitation, and demonstration support with technical and detailed product knowledge.

Worked with other groups (domain experts, engineering, UI, sales, etc) to develop marketing collateral for Unisys Global Sourcing

Other projects:

Unisys Insurance Services,

HERMES – Media Publishing Software

Roles and Responsibilities:

Pre-sales support: Technical support of the sales force, analysis of the customer’s needs, sales arguments, collaboration with Sales and Marketing for proposal composition on pre-sales efforts. Market survey: sales monitoring, competition analysis. Public relations: newsletter, market lobbying. Communication: advertising, mailers, brochures. Database management: prospects qualification, lead generation.

Marketing: Organization and deployment of exhibitions, mailings and open-houses – with a particular emphasis on information in, and popularization of, new products and technologies. Initiated and spearheading project to host and maintain a marketing portal.

Establish a marketing information repository as ‘Single Point of Reference’ (SPOR) for all UGSI enquiries. Ensure consistency in responses to business enquiries. Competitive intelligence - Track competitor activities in the Tier 1 space (Indian and MNC providers with offshore capabilities)

Other Responsibilities: Coordinated with the CEO and developed analysis report for acquisitions plans of Unisys outlining how many companies, the size of the company in terms of turn over, market share, headcount, cash flows and revenues. Client visit management. Active participation in hiring and staffing for open positions (employees, contractors, interns)

Dec 2004 - Aug 2005 3i-Infotech Ltd

Business Analyst

Project Profile

Sarbanes Oxley Compliance:

Trained in Sarbanes Oxley

Acquired testing experience while implementing SOAx tool kit at ICICI Bank as a part of their SOX implementations

Worked closely with clients and staff to develop client and project risk assessments, implement opportunities, and recommendations regarding business and IT process optimization, profit improvement, internal control, and compliance

Worked with audit and assurance teams and the client to plan engagement strategy, define objectives, and address controls risks

Manage the evaluation and testing of business processes and business controls and identification of areas of risk

Driven the pre-sale efforts of the corporate governance and compliance solutions division and used established network of business relationships within industry groups to generate new sales opportunities.

Maintain strong client relations and cross-sell services within the assigned group of clients

Architect / build solutions for clients moving to compliance in Sarbanes Oxley

Jun 2004 - Dec 2004 3i-Infotech Ltd

Business Analyst

Project Profile:

Solutions for clients in the Managed Health Care Domain in the US Markets, focus on Women’s Infertility Insurance

Worked in collaboration with technical teams, policy analysts, and the health care community in general for providing analysis, options, models and scenarios for healthcare technology standards

Led product strategy for customer needs and create competitive advantage.

Planned product releases to best meet customer requirements and achieve time to market goals. Communicated release functionality to Sales & Executives.

Implementing CMMI standards in the project.

Gather client/user requirements and definitions develop various types of business cases and participate in resource planning with specific focus on Women’s Infertility Insurance Coverage.

Establishing and managing relationships with customers

Closely working with the technical team for presale efforts and post sale implementation/support.

Maintaining and updating the database of contact details.

Close interactions with sales team for organizing sales meetings or various levels (Introductory, first level, second level or the matured level)

 Document the work of the project team through the development, implementation and re-design of both business and technological processes and procedures

Summer Internships during MBA

Feb 2004 - Jun 2004

ICFAI Centre for Academic Excellence, Bangalore

Research Associate – Knowledge Management Team

Project Profile:

Extensive research on Knowledge Management across the companies in various verticals

Identifying and studying the various processes followed in Knowledge Management (KM) Implementation.

Studied technological and organizational challenges associated with introducing

KM into the enterprise

Part of the review team performing review work –ranging from basic research to applied techniques—that emphasizes cognitive and social factors in knowledge management

Deliverables were a research article on Knowledge Management – Its advantages and challenges.

Co-authored a book on Knowledge Management

Apr 2003 - Jul 2003

NextLinx India Pvt Ltd

Knowledge Worker – Knowledge Management Team

Project Profile:

Knowledge Management of their USP –Global Knowledge Base.

Interact with the representatives of various countries to maintain and upgrade the knowledge base.

Capture the current Trade Tariffs across the globe.

Testing of the enhanced modules of their product- TRADE COLLABORATOR

Demonstrate solution capabilities through Proof-Of-Concept (POC)/Pilot implementation. Develop RFP specifications

Prepare SoW, Project Plan and other implementation documents, closely working with the technical team for project implementations and post-sale support

Education

2004 Masters in Business Administration (IT & Systems)

ICFAI Business School, ICFAI University, Bangalore, India

CGPA: 7.33/10

2001 Bachelors of Science

Andhra University, Vishakapatnam, India

First Division

Technical Proficiency

Skills

 Methodologies RUP, UML, OOAD, Waterfall, Iterative

 Diagramming Techniques Activity diagram, Use Case Model, Sequence diagram,

Flowchart

 Operating Systems MS-DOS, Windows 3.X, 95/98/NT/00/ME, UNIX.

 Software Rational Rose, RUP, Visio, MS Office, MS Project

 Languages C, C++, Java, PL/SQL

 Internet Software Netscape, MS IE 4.0, Telnet, FTP and WWW

 Reporting Tools Crystal Reports, Access Reports, Microsoft Excel

 Design Tools Adobe Photoshop, Microsoft Share point, Microsoft Power point, Microsoft Front Page, Dream Weaver

Object Oriented Programming Concepts

Software Development Life Cycle

Software Engineering

COBIT

References

References can be provided on request

Contact this candidate