Customer Service Accounts Payable

Judith Medeiros

*** ******* ******, *******, ** *2149. 617-***-****. ****.************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

• Office Administration where dedication and attention to detail are required

• Strong data entry and record maintenance skills, proficient in MS Word and Excel

• Can be counted on to carry out responsibilities with minimal supervision

• Sensitive to issues of confidentiality

EXPERIENCE

Customer Service

• Responded to customer inquires about billing and orders.

• Made corrections or changes to customer accounts.

• Took and processed phone and mail orders.

• Performed general office duties such as filing, answer phones, and writing letters.

Accounts Payable/Receivable

• Used computer accounting software to record and store information.

• Processed cash and checks for bank deposit.

• Calculated and prepared customer invoices and statements.

• Collected payments and d recorded amounts to customer accounts.

Food Service Management

• Managed the dining room and kitchen staff, ensuring they were doing there jobs correctly.

• Arranged for maintenance and repair of equipment scheduling.

• Served residents their meals in a timely manner, answering questions.

• Monitored actions of staff and residents to ensure that health and safety standards were met.

• Resolved resident’s complaints about food quality or service.

• Directed cleaning of kitchen and dining room areas to maintain sanitation standards.

Work History

Dining Room Supervisor, Managed Health Resources (Somerville, MA) 07/10-03/11

Dining Room Lead /Waitstaff, Gables of Winchester (Winchester, MA)) 08//7-04/11

Server, Midwest Grill (Cambridge, MA) 08/08-02/09

Underwriter Assistant, RLI Inc. (Boston, MA) 06/06-04/09

Letter Carrier, US Post Office (Somerville, MA) 10/05-12/05

Collections, Ames Color File (Somerville, MA) 07/03-10/05

Accounts Payable/Receivable & Credit Collections, Market Forge Inc. (Everett, MA) 02/01-06/03

Customer Service, Cambridge Development Lab (Waltham, MA) 03/99-01/01

Education

Somerville High School, Somerville MA

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