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Sales Manager

Spanish Fort, AL, 36527
August 17, 2012

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To Whom it may concern,

Because of my military and civilian experience and training, I have superior skills in a fast paced environment, work well under pressure as well as goal and team oriented.

My qualifications include nearly 10 years of retail management experience and 2 years as a National Alliance on Mental Illness Facilitator. I have some college and several years of strong team building power and knowledge. Multi-tasking, leadership to coordinate, and training are skills that I am very proficient in. I uphold and deliver the highest degree of integrity, loyalty, and trust.

I look forward to hearing from you to schedule an interview.

Thank you in advance for your consideration.


Rick Sheppard

Phone: 251-***-****


Attachment: Resume


251-***-**** •



Military Veteran seeking to provide your company a technical and tactful approach, as well as management support and project coordination. My influence, along with organizational skills, will enhance customer relations as well as provide a founded approach to protocol and upper level management support. I will take the quality approach to decreasing the supervisory, administrative, and event planning burdens so that your company can increase its focus on its customers and associates.


May 2011 to July 2012 Dicks Sporting Goods Spanish Fort, AL

Freight Flow Leader, Key Holder

• Managed Store on needed occasions as part of the management team

• Supervised the freight flow processing function including shipping/receiving, transfers, RTV’s, claims, key recs, claim processing and misdirected freight processing

• Maintained the receiving and stock areas

• Supervised the maintenance crew to ensure acceptable standards are maintained for the overall upkeep of the building

• Assisted the store management team with general supervision in the store in accordance with Company policies and procedures including opening and closing the store and front end coverage as assigned

• Complied with cash office procedures and preparing deposits and balancing cashiers

• Complied to loss prevention standards and audit requirements

October 2009 to May 2011 JC Penny Spanish Fort, AL

Pricing and Signing Team

• Compliance to JC Penney's merchandising programs and sales event execution

• Ensured pricing accuracy standards are maintained during and after replenishment and recovery processes, giving Manager timely information to merchandise pricing and signing changes

• Processed all clearances and hard mark price changes in a timely manner ensuring maximum profit margin and turnover of merchandise

January 2009 to July 2009 Merritt Oil Co. Loxley, AL

Store Manager

• Spearheaded work processes, merchandise, and staffing for a new Truck Stop

• Utilized and established all work processes and equipment for daily sales and store operations

• Kept store inventory at set standards through weekly orders

• Had daily communications with outside vendors to maintain proper inventory

• Ensured store standards and processes were consistently maintained

• Executed daily, weekly, and monthly projects in a timely manner

• Maintained store operations through daily money, shift and inventory audits and book keeping

• Consistently adjusted staff hours to optimize sales production and margin

June 2008 to January 2009 CEFCO Convenience Stores Fairhope, AL

Store Manager

• Set and prioritized daily, weekly and monthly business reports and tasks

• Kept store inventory as set standards through weekly orders

• Had daily communications with outside vendors to maintain proper inventory

• Ensured store standards and processes where consistently maintained

• Executed daily, weekly, and monthly projects on a timely manner

• Maintained store operations through daily money, shift and inventory audits

• Consistently adjusted staff hours to optimize sales production and margin

Oct 2006 to March 2008 Dillard’s Mobile, AL

Area Sales Manager

• Managed inventory levels worth 5.6 million dollars, and a staff of 50 associates

• Responsible for meeting all sales and profit goals through, training, and motivating associates

• Met goals utilizing merchandise directives and inventory control set by upper level management

• Received accolades from District Level Management for meeting Top Sales and Excels (customer service) ranking in the District with the lowest department volume

• Promoted within 4 months, from Assistant in Training to Area Sales Manager, normally a 12 month training program

• Eliminated excessive old stock, corrected current stock levels, to receive current new merchandise for better gross margin

March 2004 to Oct 2006 Helmrich and Payne Tyler, TX

Rig Motorman/Pit Hand

• Responsible for multi-million dollar Caterpillar Generators, supplying sole power to rig operations

• Provided daily reports to Rig Supervisor on the maintenance and operation of all rig equipment

• Attended all STOP Safety programs, receiving rewards for exceptional participation, and recommendations on all daily safety operations

August 2000 to March 2004 Brandt Varco Lake Arthur, LA

Lead Solids Control Technician

• Responsible to multi-million Solids Control Equipment, that cleans and maintains drilling fluid properties for efficient and safe drilling operations

• Attended all appropriate land and offshore safety and operation classes

• Attended Basic Electrical classes provided by company

• Attended VFD (Variable Frequency Drive Schools

October 1996 to June 1998 Jacobson’s Boca Raton, FL

Department Manager

• Increased sales volume through effective merchandising, staffing, training, and supervision

• Assured selling floor presence by maintaining company standards for service and selling

• Carried out merchandising directives defined by upper level management and buying office

• Communicated with the buying office on merchandising opportunities, classification by volume, and rotation of goods

• Supervised store inventory control paperwork and stock keeping to assure security and efficiency of company merchandise

• Reviewed individual production reports with each associate. When necessary, carried out the formal coaching/counseling programs

October 1989 to August 1996 United States Air Force U.S.A

Intelligence Administrator

• Technical and Quality Advisor on matters pertaining to information management flow

• Enforced Mission Information Management

• Business Processes - Communication, Files, Publication, and Forms

• Established and implemented administrative policies and programs

• Administrative Program Management and Planning

• Managed life-cycle of all information originated and received

• Handpicked to build a 300-page Power Point presentation for a high-level Air Force Commander

• Administratively responsible for over 300 Air Force personnel during an assignment

• Promoted to E-4, Below-The-Zone, and nominated to E-5 STEP


2012-Present Bay Community Church Ministry Team

2012-Present Bay Community Church Youth Ministry

2012-Present Bay Community Security Team

2009-2011 NAMI Lead Group Facilitator


2008 Mar-Kee Group Malbus, AL

Professional Phone and Sales Techniques

1998 Stukker Chicago, IL

Professional Sales Training

1993 Dale Carnegie Lake Charles, LA

Professional Speaking and Business Presentation Training

1993 Hawaii Pacific University Oahu, HI

Business Management

Received two classes towards degree

1990 Maryland University Iraklion Air Station, Greece

Business Management

Received two classes towards degree

1990 USAF, Administrative Technical School Biloxi, MI

Received 6 classes towards degree

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