Customer Service Administrative Assistant

Galynne Carson

***** ********** **. 713-***-****

Houston, Texas 77031 *************@*****.***

Objective: Ambitious, dynamic person seeking to gain additional administrative experience with proven talent in communications and customer service with the known ability to work well under pressure with minimal supervision.

SUMMARY OF QUALIFICATIONS

One year experience in Administrative/Clerical

Three years of customer service

Proficient with multiple Microsoft applications (Word, Excel, Powerpoint, Access)

Skilled writer and effective communicator

Detail-oriented, efficient and able to meet deadlines

Ability to work independently but also as a team

EXPERIENCE HIGHLIGHTS

Sales Associate/Assistant Manager Ashley Stewart Houston, TX May, 2008 – Feb, 2012

• Responsible for stocking and organization of store's apparel and accessories

• Organize and implemented work schedules for employees

• Demonstrate communication capabilities though customer service/relations

• Coordinates company events, special promotions and sales.

Multi-Media Coordinator Houston Chronicle Houston, TX Jan 2011-Apr 2011

• Booked and scheduled online advertisement

• Wrote business descriptions and products/services descriptions for multiple companies

Communications/ Media Intern Huston-Tillotson Austin, TX Jan 2010-May 2010

• Assisted with the creation and dissemination of news releases, brochures and other publications.

• Utilized social networks such as MySpace, Facebook and Twitter for marketing of events.

• Communicated with local news and radio stations for coverage of community events.

Reporter Ivy Leaf Magazine Austin, TX Feb, 2009 - May 2010

• Contribute articles for monthly publication of the Alpha Kappa Alpha Sorority

• Write and report on events, programs, community service opportunities

• Serve as Secretary of local (Beta Kappa) chapter of Sorority and serve as liaison to publication

Administrative Assistant Marathon Oil Houston, TX Nov, 2005 - Aug, 2006

• Planned events and organized social occasions for company

• Researched written and numerical data for computer entry and answered telephones

• Worked with Microsoft applications such as Word, Excel, Powerpoint and Access

Administrative Assistant Exxon Mobil Houston, TX Jun, 2005 - Nov, 2005

• Produced memos and letters for employees as part of corporate communication responsibilities

• Managed and coordinated purchase of supplies and materials

• Coordinated billing and interacted with vendors regarding company expenditures

EDUCATION AND TRAINING

B.A. in English (concentration in Communication Arts) Huston-Tillotson University Austin, TX May 2010

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