Division Sales Manager

JOHN K. BENSON, JR.

*** *** ***** ****** ***** Mail 847-***-****

Wauconda, IL 60084 ****.******@*********.*** Home Phone 847-***-****

SUMMARY

Division/Territory Sales Manager with 14+ years experience in the financial services industry managing highly productive and profitability teams. Results oriented, highly motivated team player who is also a composed and confident leader. Proven history of exceeding expectations and delivering quality results in fast paced, multi-state, dynamic environments. Expertise in sourcing, hiring, training and coaching sales professionals.

PROFESSIONAL EXPERIENCE

Morgan Stanley Credit Corp., Vernon Hills, IL 2005- 2008

Division Manager, Originations

Responsible for managing the Origination, Processing, Underwriting, Compliance & training operations for 12 Loan Officers, 8 Processors & 4 Underwriters encompassing a 15 state Division.

· Hired and trained 16 Loan Officers increasing production 35% in one year.

· Top Production Division in 2006 & 2007 increasing production 18% and 11%.

· Averaged $93MM in loan volume per month contributing to record 2007 volume.

· Averaged 381 Booked/Funded loans per month contributing to record 2007 production.

· Top Client Satisfaction Division in 2006 & 2007 increasing Client loyalty and referrals.

· Co-chaired development of Builder/Developer program adding $28MM in new business.

· Maintained a 94.7% CSR improving both internal & external client relations and referrals.

· Exceeded 70% benchmark conversion ratio with 83.1% average improving volume 13.1%.

· Co-wrote Originations Work Flow document for new hires decreasing training time 28%.

· Co-authored the 2007 & 2008 Incentive Compensation Program providing Top Producers a pay increase while providing the Company a $100K + overall payroll savings.

· Member of the Credit Policy Committee reviewing and adapting policy to changing market conditions on an ongoing basis contributing to a delinquency ratio of 0.30%.

· $1MM credit authority single line transaction $1.75MM aggregate expediting U/W turn time.

· Co-chaired creation of Florida CEMA process providing substantial savings to clients and increasing company profit per closed loan.

· Conducted performance evaluations for direct reports improving moral and providing career path coaching.

EQUITY ONE, INC., Schaumburg, IL 2003 - 2004

Branch Manager/AVP

Responsible for interviewing, hiring, training and compliance of all employees including 2 Telemarketers & 8 Loan Officers originating conforming A paper & ALT A loans. Review of all files for RESPA/HMDA compliance.

· Increased monthly volume from $1.2MM to $4.8MM; a 400% increase.

· Increased Booked/Funded loan average from 16 to 43; a 269% increase.

· Coordinated sales and compliance training increasing production 37%.

· Analyzed risk based on collateral, debt to income ratio, and loan to value, assets/reserves and compensating factors improving company delinquency ratio by 14% and improving Branch ROE by 8%.

· Coordinated with underwriting, pre/post closing and funding departments to ensure quality, productivity and exemplary customer service.

· Analyzed and restructured loans minimizing exposure and increasing funding potential.

· Conducted performance evaluations improving moral, productivity and career opportunities.

John Benson, Jr. 847-***-**** Page two

Heartland Mortgage Co., Downers Grove, IL 2002 - 2003

Branch Manager/AVP

Responsible for hiring, training, compliance and payroll for 6 Loan Officers, 2 Processors, and 2 Sales Associates.

· Increased monthly Booked/Funded unit’s from12 to 33; a 275% increase.

· Increased monthly volume from $6MM to 12MM; a 200% average increase.

· Increased ROE by 7% through assigning leads to best qualified Loan Officer.

· Achieved perfect Banking Commission audit result for RESPA/HMDA, post closing and compliance.

· Provided professional and timely resolution of customer related inquiries for all aspects of the process.

· Coordinated with all departments including, origination, processing, underwriting, closing, funding & pricing leading to expedited processing, improved accuracy and increased customer satisfaction.

Smart Financial Services, Milwaukee, WI 2000 - 2002

President, Sales/Operations

Responsible for all aspects of new business start up for the origination and processing of consumer residential and commercial mortgages from lease negotiation through furniture & equipment purchasing.

· Sourced, hired and conducted performance evaluations.

· Assigned leads based on Loan Officer ability maximizing conversion ratio.

· Recruited top producing personnel increasing sales by 70% and profits by 125% over 2 years.

· Achieved perfect audit results by reviewing closed loans for RESPA & HMDA compliance.

· Increased profit per loan by 10% and decreased underwriter turn time by 18% by pre-approving loan applications.

· Increased market share by closely managing vendor contracts, pricing and marketing activities.

· Initiated and maintained IT management resulting in substantial company savings.

Consumer Security Mortgage, Oak Brook, IL 1994 - 1999

Loan Officer, AVP Sales

Responsible for all aspects of loan origination, processing, and customer service from lead generation via cold calling and consumer referrals to the actual closing of loans.

· Top10 producer closing an average of 14 loans per month.

· Top 10 producer generating $30K+ per month in average client based fees.

· Developed and maintained relationships with appraisers, title companies and lenders to maximize quality processes and closings.

· Promoted to Assistant Vice President of Sales.

LICENSING/CONTINUING EDUCATION 2008

Arkansas, Connecticut, North Carolina: Loan Officer License

Illinois, Tennessee: Originator License

Maine, North Carolina: Loan Officer License

Maryland, New Jersey: Mortgage Originator License

EDUCATION/CERTIFICATIONS/SYSTEMS

Diploma, Maine Township High School North, Des Plaines, IL 1981

2008 Bankers Edge Compliance Training: RESPA, HMDA, Patriot Act, Money Laundering, Income Analysis, Underwriting Guidelines & Principles, Reg Z & GLB Act, Achieve Global Client Service Training 2006, 2007 & 2008

MS Windows XP, 2000 Pro, NT, MS Office 2003 Pro, Lotus Notes, Brio Intelligence, Trinity, Strata/ACCEL, Agent Bank, RightFax, FiServe, Rockwell 3CS, NICE, Peoplesoft, Outlook

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