Customer Service Representative

Johanna Rodriguez

**** ****** ******

Bronx, NY, NY 104547

Home 347-***-****

Cellular 347-***-****

***********@*****.***

OBJECTIVE

To obtain long term employment with growth potential where I can contribute my hardworking abilities and positive attitude.

SKILLS

Bilingual/Spanish, Internet, computer literate, general maintenance, customer service representative, phones, interpersonal skills, communicative skills, organizational skills, reliable, fast learner and team player.

EDUCATION

H.S. - (1994)

Brandeis High School, New York, NY

I was a major in science. I was a good student in school. I played basketball, football, I ran track. I did almost every thing in school including music. You can say I was a normal kid.

EMPLOYMENT

Regal Theater- (2008-2012)

Customer service skills, general cleaning experience. I took tickets and I help guest with seating. I took trash out replace garbage bags swept and mop up spills make sure it was safe for our guests. I clean bathroom and stock them as well with tissue, soap and paper towel.

Child Care Provider - (2006 to 2008)

NYC Administration for Childcare's Services, New York, NY

I watch over a three year old from Monday to Friday from 8:00am to 6:00pm. I put him on a school bus and pick him up when the school bus drop's him off. I prepare meals for him. I help him with his homework. And if it's nice I take him out for a walk or to the park.

Zoo Garage - (2004 to 2004)

Parks & Recreation, New York, NY

My job duties were to wash the cars in the zoo garage for employee's that worked for the parks. I cleaned the outside of the cars and dried them. Then I vacuumed the inside of the cars and wiped the inside as well.

Usher, Usher Supervisor, Restroom Attendant. - (2000 to 2004)

AMC Empire 25, New York, NY

I learned all kinds of general cleaning skills. I have 4 years in general cleaning skills. I have customer service skills. My duties were to keep all areas clean and hazardous free. Keep the restroom clean and theaters clean as well. I directed customer to proper seating and locations desired. I assisted with ticket collections and as a supervisor I made game plans, inspected theaters for cleanliness and help out as well. I sorted, processed and transported recycle and non recycle refuse. And mopping, sweeping also vacuuming, taking out trash.

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