Todd Jackson, PharmD
** ****** ***** **** *********, North Carolina 27312
H: 919-***-**** C: 919-***-**** toddjackson4@gmail.com________________________________________
MANAGEMENT AND OPERATIONAL LEADER
Positioned to deliver leadership excellence
PROFESSIONAL PROFILE
Experienced and goal-oriented pharmacy professional with a track record of meeting or exceeding goals and objectives.
Accomplished operations and performance-management professional with experience in strategic-planning, relationship building, and implementing process improvement
Enthusiastic problem-solver that is able to recognize and operate effectively within diversely challenging situations
Effective communicator with superior detail orientation who is able to impart information effectively across all management, department, and discipline levels and empowers a collaborative spirit, resulting in optimal outcomes.
Clinically skilled and able to identify patient gaps in therapy and able to formulate tracking tools to monitor patient outcomes while achieving company objectives.
Deep understanding of disease states allows expert conversation among colleagues and other medical professionals.
AREAS OF EXPERTISE
• Business Process and Strategy Development
• Cost Reduction
• Budgeting
• Mentoring and Motivation
• Change Management
• Clinical Initiatives
• Best Practices
• Decision Making
• Team Building
• Negotiation
• Disease State Management
• Health Outcomes
• Education/ Advocacy
• Presentation Skills
• P & L Accountability
• Technology Implementation
• Formulary Management
PROFESSIONAL EXPERIENCE
CME Therapeutic Alliances/Business Operations Manager, GlaxoSmithKline, Research Triangle Park, Durham, North Carolina, June 2007 to Present
• Successful development and management of a strategic plan and budget to align therapeutic disease states with company objectives
• Provided leadership to newly created team as well as implemented change initiatives to reach target goals
• Worked within strict time lines and reached deadlines
• Effectively communicated with providers and maintained functional relationships
• Identified and implemented modifications in systems and processes to stream-line the grant reviewing and funding eligibility process
• Ensured that compliance and adherence to external regulatory requirements following ACCME, OIG and PhRMA guidelines.
Operations Manager, GlaxoSmithKline, Research Triangle Park, Durham, North Carolina 2005-2007
• Cultivated a team relationship and provided leadership to the operations team
• Reduced overall operational spend through labor and material alternatives
• Stream-lined work flow and empowered team members which improved productivity
• Negotiated for the department on multiple projects to ensure goal objectives were achieved
Account Director, Cardinal Health, Enclave Parkway, Houston, Texas May 2005-December 2005
• Provided overall leadership and direction for 15 hospital pharmacy accounts
• Accountable for Profit and Losses in over 30 million dollars in operating revenue
• Comprised analytical and benchmarked clinical data that included detailed medication utilization, costs, and patient care parameters to support desired patient outcomes and company objectives
• Recognized clinical improvement opportunities and delegated implementation through clinical programs
• Negotiated contracts with vendors for cost-containment and influenced formulary decisions
Director Due Diligence, Cardinal Health, Enclave Parkway, Houston, Texas 2004-2005
• Performed clinical and operational assessments to identify health care savings
• Provided a detailed plan to reduce costs through inventory management and clinical initiatives
• Formed trusting relationship with administration to exceed client expectations
• Developed technologies to stream line data collection and benchmarking tools
• Worked cohesively with sales, marketing and clinical affairs to offer total package to contracted hospitals
Project Manager, Cardinal Health, Enclave Parkway, Houston, Texas 2002-2004
• Delivered successful outcomes in multi-million dollar projects by improving clinical and operational performance
• Unified a hospital system which yielded a $2.3 million in recognized savings
• Implemented policies and procedures on medication safety technologies as well as integrating automated dispensing cabinets, bar-coding, and electronic medication administration records which improved patient safety
• Complete management for hospital medication use processes including: inventory control, drug contracting, negotiating and ensuring contract compliance
• Prepared and educated staff to ensure accreditation by JCAHO
Director of Pharmacy, Owen Health care/Cardinal Health, Houston, Texas 2001-2002
• Provided leadership for daily operations and clinical programs in a hospital pharmacy
• Implemented clinical programs that provided patients with the best possible health outcome by monitoring medication utilization, safety and education
• Instrumental member of the health care team to provide medication education and alternative therapies
Long-Term Care Consultant, Pharmerica, Ashland, Virginia 2000-2001
• Implemented a therapeutic interchange program that provided alternative treatment with a reduction in health care spend
• Skilled clinician and provided medication support to health care providers
Pharmacy Liaison, Caremark 1998-2000
• Orchestrated a medical exhibition for hundreds of health care providers
• Managed a large territory and was successful in moving from number 11 to 1 in the region in less than 9 months
• Established relationships and provided scientific literature to support medication selection
Staff Pharmacist/Preceptor, Novant Health, Silas Creek Parkway, Winston-Salem, North Carolina
• Chaired “Heart-to-Heart” committee that promoted medical awareness of cardiac care
• Implemented many therapeutic interventions that resulted in positive outcomes
• Provided medical education to staff, physicians while mentoring pharmacy students
• Developed and taught an asthma education program
Contract: Clinical Trials Manager, PW Clinical, Winston-Salem, North Carolina
• Designated as chief kinetic dosing pharmacist for a large scaled CVA study
• Instrumental in recruiting investigators and sub-investigators
• Educated nurses and physicians on enrollment criteria that was crucial in study success
• Developed a pre-printed order set and abbreviated instruction manual that allowed investigators to maximize protocol adherence
Speaker: Parke-Davis Speaker's Bureau
• Presented medical literature to an audience of health care professionals to give up-to-date information on relevant disease states and therapies
EDUCATION
Doctor of Pharmacy, Campbell University, Buies Creek, North Carolina 1995
AFFILIATIONS
CME Collaborative Think Tank, Patient Adherence, Compliance & Communication Strategy for Pharma, Patient's Page, European CME Forum, Continuing Medical Education Buzz Group, Subcommittee Test Group, Professionals in Pharmaceutical Industry & Biotech, American Society for Health System Pharmacy, Alliance for CME