Executive Administrative Assistant/Office Manager/Event Planner

NICOLE STOVER

************@*****.***

OBJECTIVE: To join a global organization in a role that maximizes my fluent German language skills, leadership abilities, program management experience, and large event organization skills.

Summary: Bilingual (German and English), 15+years of increasing responsibility

Strong oral and written communication skills

Excellent relationship building skills with Fortune 500 companies

Experienced in program management and supervision of personnel

03/2003 - Present: Executive Assistant & Event Planner – BOSCH Automotive, Farmington Hills, MI:

Manage the office of the Board of Management Member and Executive Vice President for Global Automotive Sales including: internal and external meeting scheduling and preparation, entertainment event coordination, global customer and Bosch Board of Management interface, delegating assignments to group personnel, calendar management, travel arrangements, visas and expense reports.

• Responsible for the entire customer entertainment within the company, organization of industry events and special events (e.g. PGA), contract negotiation, managed a budget of over $500,000 annually, including charitable contributions.

• Established critical relationships with key customers on a C-level (GM, Chrysler, Ford, Toyota, Honda, Nissan), while mentoring and training peers.

• Manage the office during absence of Executive Vice President and act as main contact for customer and personnel. Authorized to solve problems independently.

• Delegate tasks to team personnel, following up on assignments and verifying accuracy. On time delivery results of 100%. Regarded as benchmark among North American groups.

01/2002 – 03/2003: Accountant - Express Personnel Services, Troy, MI:

Handled corporate accounting and payroll of a nationwide staffing company. Responsible for all activities in the accounts payable and receivable function including maintaining and creating multiple financial reports, auditing and submission of timesheets into payroll system, handling employment verifications and unemployment procedures.

• Minimized the company debt by 30% by timely receipt of collections.

• Responsible for payroll of 200 employees across 8 different divisions of the company.

• Detailed completion and maintenance of general ledgers and financial reports.

04/1998 – 04/2001: Team Leader - HUK-Coburg International GmbH, Frankfurt, Germany:

Supervised a call center team who provided technical or medical support to clients worldwide. Responsible for motivation and supervision of the entire call center. Updated shift schedules for entire staff of approximately 30. Acted as decision maker for contract renewal and made recommendations for employee pay raises.

• Managed the largest, multi-cultural team in the company with 12 members, while achieving ultimate customer satisfaction

• Developed and executed three different training sessions for 100 new employees.

• Organized and led workshops for the complete staff (200 members).

• Promoted after 12 months (youngest team leader and fastest promotion at the time).

5/1997 – 4/1998: Office Manager – Mobi-Bau GmbH, Buedingen, Germany:

Responsible for employee documents and new hires, accounting, and clerical routines, while acting as the main customer contact.

• Arranged appointments and travel for the CEO and Vice President.

• Responsible for payroll and benefits.

• Preparation and placement of advertising, applicant response, and interviews.

09/1993 – 05/1997: Accountant - RG Treuhand GmbH, Gedern, Germany:

Responsible for individual and corporate clients, including international real estate companies, foreign banks and private investors.

• Maintained general ledgers and financial reports for over 20 small businesses and mid-size companies.

• Prepared federal and state withholding forms.

• Constantly achieved complete customer satisfaction for existing and new customers.

• Annual auditing and reports.

EDUCATION: SPECIAL SKILLS:

Bachelor Degree in Accounting Fluent in German and English

Business School of Bad Nauheim, Germany Microsoft Office

Received Highest Academic Honors in English SAP

French Seminar in Nice, France American Express Travel System

Diverse Management Seminars Concur

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