Customer Service Administrative Assistant

JaNay McCray

**** *. **** **.

Harbor City, CA **710

Phone# 310-***-****

**********@*****.***

Objective: Obtain a receptionist position as a team player that’s performance-driven. An administrative professional with experience in facilitating support services and office management. Strong organizational, customer service and communication skills, with the ability to provide an unforgettable customer experience.

•Professional with significant customer experience in public relation and communication relations

•Result-driven achiever and effective team leader with exceptional interpersonal skills

•Highly flexible and adaptable performer; adept at mulit-tasking, and thriving in fast-paced environment while coordinating numerous time-sensitive projects

•Exceptionally motivated self-starter and creative problem-solver who works hard and loves a challenge.

Education

Associate of Arts Degree in Social & Behavioral Science

El Camino College, Torrance, CA. June 2012

Foundation of Benefactors scholarship: GPA (4.0)

HIGHLIGHTS OF PROFESSIONAL SKILLS AND ACCOMPLISHMENTS

JP Morgan Chase (2010-present)

Teller

•Provides customer experience satisfaction as well as meeting or surpassing company expectations.

•Responsible for cash/checking deposits, processing loan payments, getting direct deposits accounts activate atm/debit cards.

•Cash handling, customer service, balance drawer, and petty cash.

•Maintains proper cash limits, cashed checks, accepted deposits, and issued cashier's checks, money orders, traveler's checks, cash advances, and funds transfers.

Target (2008-2010)

Customer Service-Cashier

•Prioritize and deploy the most efficient high impact sales activities to generate sales referrals and provide customer service

•Assisted customers with their needs

•Taking inbound call within the guidelines to support customers

K. Line Fire (2004-2008)

Administrative Assistant

•Provided excellent customer service

•Scheduled technician’s work schedule and accounts receivable

•Answered telephones, data inputs, invoicing, and faxing

•Filing, billing, sorting mail, handling customer complaints and sales

Skills/Qualifications

Computers (Microsoft Office, power point, Excel, QuickBooks, Vista, XP, 10 key)

Excellent communication, people, and multi-tasking skills

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