Project Manager Customer Service

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Reseda, CA ***** 818-***-****

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Miguel Velasquez

Objective Seeking a position as a Transport Operator or Maintenance Director and utilize my skills as well as obtain experience in different fields.

Experience 2009-Present Servicon Systems Inc Culver City, CA

Project Manager

• Direct a maintenance crew of 20 Employees.

• Perform and develop all Maintenance training modules and processes.

• Develop and revise work and meeting schedules on a daily to weekly basis.

• Trained and available to perform and floor care duty at any given time.

2007-2009 The Gardens of Tarzana Tarzana, CA

Maintenance Director

• Responsible for all building PM equipment.

• Developed and revised work schedules for the Housekeeping department.

• Directed renovations and preparation of vacant rooms for leasing.

• Responsible for the drivers and vehicles within the maintenance department.

2004-2007 Mighty Trucking Los Angeles Int’l Airport, CA

Lead Driver

• Retrieved, loaded, unloaded merchandise from Airlines and delivered to different areas within the L.A., Orange, San Bernardino, and Riverside County.

• Required to keep a schedule of shipments from and to points of destination according to the deadlines appointed.

2002-2004 Fry’s Electronic Woodland Hills, CA

Supervisor of Transport Operations

• Handled and maintained driver schedules and dispatched them according to areas assigned.

• Unloaded incoming shipments and loaded outgoing shipments into delivery trucks.

• Scheduled and handled transfer of merchandise from store to store.

1994-2002 Alta Dena Dairy Chatsworth, CA

Driver/Sales Associate

• Loaded truck with Dairy Product

• Delivered product to businesses in a timely manner.

• Helped gain business by obtaining new accounts to order on a regular basis.

Credentials

• Commercial Driver License – Class B

• With Air Brakes and Passenger Endorsement

• CPR, First Aid, AED Certified

Skills • Great Communication Skills – Fluent in speaking English and speaking and writing Spanish.

• Experienced with computers – Outlook, Word, Internet Explorer.

• Able to work in any given environment, producing best outcome self and those around as well.

• Great Customer Service Skills – Able to speak to customers and make them feel comfortable.

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