Customer Service Supervisor
Resume:
Fiorella Zegarra
Miami, FL 33135
***************@*****.***
Objective
To obtain a position in an office type environment, that will enable me to use my communication skills as an individual worker as well as a team worker. I’m very familiar with computer programs such as: Microsoft Office (2007/2010), Word Excel, Power Point, and Office Outlook. Trilingual Fluent: Spanish, English, and Portuguese.
Education
Iowa State University, Ames, IA
Major: Speech Communication
Minor: International Business.
Employment History
Amerijet International January 2010- December 2010
Import Agent
Released cargo to customers.
Work with AMS systems.
Escorted Amerijet pilots through customs.
Gave the best customer service to maintain the faithful customers.
Provided flight schedules arrival/departure time to customers.
Doc Max Brambrick (Chiropractor) January 2007 – December 2009
Secretary
Handling Billing Inquiries.
Customer service and dealing with existing clients.
Answering and Routing phone calls.
Office Tasks such as filing, sending faxes and etc.
Iowa State Alumni Association Fundraiser Summer’s 2007-08 Student Fundraiser
Maintaining public relations with alumni called and asked potential donors for gifts. Heavy customer telephone and email contact.
Updated alumni demographics.
Frequently received verbal recognition for outstanding performance and being a valuable team member.
References:
• Alejandra Lanzas ( Amerijet Supervisor) 305-***-****
• Eduardo Blandon (Pastor/Mentor) 786-***-****
• Maximus Brambrick (Supervisor) 310-***-****
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