Customer Service Front Desk
Resume:
Humble, TX *****
*********@*****.***
DaNeshya M. Slider
Objective To obtain a challenging job that will further enhance my knowledge and skills in the dental field
Experience August 2011 to November 2011 Infinite Smiles Family Dentistry Houston, TX
Front Desk Personnel (Starter Practice)
• Enter patient information
• Review and send dental claims electronically for processing
• Greet patients, answer phones and schedule/confirm appointments
• Enter insurance payments/ capitations payments for discount plans
• Handle Post-op phone calls to ensure safe patient recovery
• Sending corresponding emails to patients for future appointments or to confirm appointments
November 2010 to February 2011 King Dental, Houston, TX
Front Desk Personnel (Temporary Assignment)
• Enter patient information and maintain/update existing patient information
• Review and send dental claims for processing
• Greet and check-in patients, answer phones, and schedule/confirm appointments
• Enter insurance payments
August 2008 to Present Fulton Dental Associates, Houston, TX
Front Desk Personnel / Aged Receivables /Back-up Registered Dental Assistant
• Enter patient information and maintain/update existing patient information
• Review and send dental claims for processing
• Greet and check-in patients, answer phones, and schedule/confirm appointments
• Enter insurance payments and Medicaid reports
• Manage delinquent patient accounts and send corresponding letters
• Prepare and submit dental claims for appeal
• Perform dental assisting duties in back-up capacity to ensure adequate coverage and timely patient care
• Handle Post-op phone calls to ensure safe patient recovery and to assist the Dentist during high volume periods
May 2006 to August 2008 Little York Dental Associates, Houston, TX
Registered Dental Assistant
• Prepared and set up exam room
• Assisted Dentist with extractions, fillings, root canals and cleanings
• Experienced in dental procedures for oral examination and routine restoration
• Provided compassionate care and educated patients in post-procedure care
• Skilled in radiographs, taking impressions and dental set-ups
DaNeshya M. Slider
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Experience - Cont’d November 2005 to May 2006 Johnny Carino’s Italian Restaurant, Houston, TX
Hostess
• Greeted and seated customers
• Assisted with table preparations
• Assisted servers when necessary
June 2001 to June 2003 Pappas Seafood House, Houston, TX
Hostess/Server
• Greeted and seated customers
• Assisted with table preparations
• Provided customer service via taking orders, expediting orders, performing customer care follow-ups, and processing customer checks all to ensure quality and timely service to foster an enjoyable restaurant experience
Education • Graduate of North Shore Senior High 2003, Houston, TX
• Attended Lamar University 2003- 2005
• Currently attending San Jacinto College - Majoring in Health Education
Interests Volunteering, Networking, and Reading
References
Available upon request.
Contact this candidate