Customer Service Human Resources

Khalil Austin

*** **** ***** *** **

Conyers, Gad 30012

Tel: 678-***-****

***************@*****.***

Personal Statement

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I am a hard working dedicated ambitious individual who will go above and beyond the requirements

of any job obtained. I have superb industrial and excellent customer service skills. I can work individually

and in a team setting. I am always willing to learn new things and always up for a challenge.

I am seeking a position where I can maximize my industrial skills which will enable me to seek new and challenging opportunities

Work Experience:

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Customer Service Agent (Food and Nutrition)

EMORY Orthopedic and Spine Center

(October 17th 2011 - Present)

Tucker, Georgia

:Input food selections assisting patients with their meals according to diets.

also using a CBORD system to retrieve calls as well as outgoing calls.

: Changing of diet order for patient by authorization only as to input, admit, or discharge patient from room.

:Provide Excellent Customer Service for patients, staff,and relatives

:Send and Receive correspondences from Hospital Staff

:Input Confidential Data on Patients using CBORD system

Warehouse Worker/Driver/Assembler

COASTAL STAFFING

(July 2008 - September 2011)

Tonawanda, New York

: Warehouse work various driver and assembly positions

: Load and Unload freight

: Assemble units in various metals and materials

: Delivery Driver for expeditor and errand runner

Assembler (Full Time Perm)

NIAGARA BLOWER

(April 2010 - February 2011)

Buffalo, New York

: Assemble coil units used to process liquids/or coolants that flow through radiator units which

apply PSI pressure through coils for processing a complete flow system for business customers provided by Niagara Blower.

: using tools (Impact Gun Wrench) for tighten of industrial bolts

: Skilled and Trained to operate and use a WartHog Machine for beveling different pipes of metal for proper circumference and departments of various metal pipes/the safety of attaching and detaching extensions or connecting pieces using air hose with various pressures ranging from 0-2500psi.

Pressure Washer

SELF EMPLOYED CONTRACTOR

(August 2005 –August 2009)

:Using high powered Pressure Washer, cleaned cars, cement, driveways and homes

;Removal of Graffiti, Stains, etc..

Call Center Rep/Inside Sales

MCI

(2002-2003)

:Received calls from customers regarding cell phones, troubleshooting

:Selling of cell phone plans, cell phones, minutes and home land phone lines

SKILL SETS

:Brake Press/Punch Press/Drill Press Machines (used for cutting, drilling and punching various steel/metals.

:Crane Operator (by hand only) Using hand held remote to mobilize various metals throughout warehouse facility which included lifting different shapes of metal in bulk.

:Spot Welding, welding of huge commercial fans, assemble coil units, spot weld angles and beams(Aluminum only)

:Shipping /Receiving bulk metal pipes for arrival/departures of orders daily.

:Forklift Certified (Jan 16,2011)hauling various metals throughout warehouse, transport pallet shipment of metal.

:Painter painted various metals with coolant and sealants

Education

Dekalb Tech Institute/Adult Education Center

(G.E.D ) Certificate (2/1996-4/1996)

Graduated

REFERENCES

Emory Healthcare– 678-***-****

1455 Montreal Road

Tucker, Ga

Immediate Supervisor: Human Resources Department/Jennifer Garber

Coastal Staffing- 716-***-****

1290 Sheridan Drive

Buffalo,NY

Manager/Supervisor: Judy/Becky

Niagara Blower – 716-***-****

671 Ontario Street

Buffalo,Ny

Shop Supervisor : Jim Borsinski

MCI- Numbers Unlisted

Marrietta,Ga

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