QA Manager, Project Manager

Scott M. Belliston, PMP

(W) 801-***-**** (H) 801-***-**** (Email) ***********@*****.***

LINKED IN: http://www.linkedin.com/pub/scott-belliston/13/33/136

Currently employed, experienced process improvement and quality professional with 11 years business process development. Seven years IT and software development process engineering and quality management using agile methods, CMMI (Development and Services), ITIL, and ISO 9001/AS9100 models. Five years experience leading quality and process groups as Engineering Process Group Chair and ISO Quality Management System representative.

Education

Carnegie Mellon University, Software Engineering Institute, Certificate in Capability Maturity Model Integration (CMMI).

Stanford University, PhD Candidate, Humanities.

Brigham Young University, Bachelor of Arts and Master of Arts, Humanities.

Certifications and Security Clearances

ITIL v3 Foundation Certificate in IT Service Management.

ISO 9001/AS9100 Internal Auditor, Quality Assurance International.

Project Management Professional (PMP #530706), Project Management Institute.

Current Department of Defense SECRET clearance.

Work History

Software Process Engineer/Training Manager, Tybrin Corporation, Jacobs Technology Inc.

Technical Systems and Services Division, 2005-Present

•As Engineering Process Group chair, achieved Capability Maturity Model Integration (CMMI) Maturity Level 2 and 3 ratings for a 300 person, multi-functional IT services and software development contract.

•Achieved ISO 9001/AS9100 certification for 300 person organization, with a 40% reduction in non-conformances by coordinating quality management system (QMS) implementation and reviews.

•Improved project performance and tracked baselines, schedule, cost and performance trends and variance on multiple projects concurrently.

•Increased government award fee amounts through comprehensive business continuity effort.

•Reduced enterprise program management costs by $250,000+ annually by identifying business needs and establishing requirements for automated SharePoint program management tools.

•Improved value of product for customer by managing end to end agile SDLC for SharePoint dashboard tool.

•Reported monthly project cost, quality, schedule and risk trends to senior corporate management.

•Improved organizational processes and mentored staff in project planning, project monitoring, risk and change management, integration, validation and verification process areas.

•Increased client engagement and use of product through regular stakeholder buy-in activities with senior government and military personnel in a $2 billion enterprise.

•Wrote and executed project, risk, configuration and change management, measurement, and QA plans for multiple project types: IT services, help desk, software development, training development and process improvement.

•Increased use of Process Asset Library and eliminated errors through change management process.

•Enhanced value of product to customer through full ADDIE lifecycle development and release of blended learning program for 20,000 users of Microsoft award winning SharePoint portal.

•Improved project performance by implementing Earned Value Management (EVM) on multiple projects.

•Aligned project goals and performance with contract Statement of Work and Award Fee Plan requirements.

•Improved enterprise software deficiency reporting practices through outreach and training on custom software deficiency reporting tool.

Project Lead, Tybrin Corporation, Mission Planning Support Contract, 2004-2005

•Managed team delivering technical data on complex Air Force mission planning systems. Wrote and executed team project plans and quality plans.

•Coordinated development of product with Air Force Systems Program Offices and multiple Air Force contractors and government agencies.

Business Process Documentation Specialist, Stanford Federal Credit Union, 2000-2003

•Increased employee efficiency and organizational compliance with banking regulations and company policy by developing and maintaining online system for operations, lending and IT departments processes.

Technical Competencies

•Worked in an information portal environment and developed training product for Microsoft SharePoint, InfoPath forms, .NET, C#, SQL and XML technologies.

•Worked within a Level 3 IT Help Desk environment. Highly-versed in information systems/software product deficiency identification and resolution

•Proficient in multiple tools used in software development, business process documentation, and training: Adobe (Connect, Presenter, Photoshop, Captivate, FrameMaker), SharePoint, Microsoft Office, InfoPath, Visio, UML, Visual Studio.

Professional Affiliations

Software Engineering Institute - member since 2006

Project Management Institute - member since 2007

International Institute for Business Analysis - member since 2008

American Society for Training and Development - member since 2009

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