Rajendra Chandrayan

Cell: - +91-941**-*****

E-Mail:- ccr2dv@r.postjobfree.com

Career Objectives:

A growth-oriented position in a professionally managed organization, which Provides opportunities for development and responsibilities to contribute towards betterment of organization.

Summary Of Skills And Professional Experience:

• M.B.A. (International Business & Marketing) from Rajasthan Vidyapeeth- Janardan Rai Nagar University, Udaipur with over 16 years of rich experience in hospitality sector including Market Research & Analysis, Brand Management, Launches & Promotions, Channel Management, Key Account Management & Team Management.

• Strong analytical aptitude towards problem solving & organizational abilities.

• Strong interest in Research.

• Well versed in internet searching & Microsoft Office.

• Extensive experience with internet, Google search and general research with accuracy and fast mouse/ keyboard skills.

• Integrate findings with relevant information of other portfolios.

• Ability to Consolidate, Analyse and synthesize key information based on defined criteria and desired outcomes.

• Knowledge of website submission on major search engines like Google, Yahoo, Bing etc.

• Presently with Shilpi Resort, Udaipur as Resort Manager for Accommodation, Food & Beverage Department, Banquets, Housekeeping, Administration, etc.

• A keen planner & strategist with demonstrated abilities in devising market activities and accelerating business growth.

• An effective communication with excellent relationship building & interpersonal skills in liasoning with Administration & Travel Trade.

• Extensive knowledge of Front Office, Reservation, Guest Relations, F&B along with working knowledge of House Keeping.

• Budgeting, Controlling & submitting MIS for performance,

• Responsible for Drafting implementing polices and procedures.

• Gross Operating Profit, Low Operating Cost, High Operating Cost, Human Resource Cost, RevPAR, Projected and Actual Revenue, Data Analysis

Organizational Experiences:

Tenure Organization Designation

Since August,2006 Shilpi Resort, Udaipur Resort Manager

(A 30 Rooms Resort situated adjacent to Famous Crafts Village”Shilpgram” with all 3 Star Facilities)

(Part Time)2007-09 Frankfinn Institute Of Air Hostess Training, Udaipur Guest Faculty and

Trainer(Hospitality)

August2005- July2006 Hotel India International, Udaipur Manager Front Office

(Formerly Known as Day’s India International- Days Inn Grp) Sales & Reservations

( A 87 Rooms Corporate Preferred Luxury 3 Star equivalent Hotel in the heart of the city with all Modern and Luxurious facilities)

August’ 1996-July’2005 The Grand Laxmi Vilas Palace, Udaipur Front Office Executive

(Now Known As “The Lalit Laxmi Vilas Palace” (The Lalit Hospitality Group, Bharat Hotels Ltd, New Delhi, Bharat Hotels Limited, owners of 'The Lalit Hospitality' group of hotels, is a major player in India's tourism and hotel sector. Its portfolio of hotels incorporates SEVEN luxury hotels in the country's metro & destination cities offering more than 1600 rooms in the five-star deluxe segment. These include ' The Lalit' Intercontinental hotels in New Delhi, Mumbai, Goa and Srinagar along with 'The Lalit' hotels in Bangalore, Udaipur & Khajuraho.

April’1996 - June’1996 The Aodhi, Kumbhalgarh Front Office Assistant

(HRH Group of Hotels - Eternal Mewar)

Hidden by trees, besides the hills crowned by the ruggedly majestic Kumbhalgarh Fort, nestles The Aodhi, a sanctuary-resort where the legacy of valorous kings of Mewar and their braves still lives.

January’1995 - March’1996 Shiv Niwas Palace, Udaipur Front Office Assistant

(HRH Group of Hotels - Eternal Mewar)

The crescent-shaped palace was built in the early 20th century, in the reign of Maharana Fateh Singh (period of reign: 1884-1930), and has been meticulously maintained and preserved, Awards:- The Heritage Award for Excellence in 1997-98 and The National Tourism Award for the Best Heritage Hotel in Heritage Grand category four times by the Department of Tourism, Government of India

Core Competencies

Strategic Planning

• Planning for Projected and Actual Revenue, comparison and strategies to increase occupancy.

• Business planning and analysis for assessment of revenue potential in business opportunities.

• Planning for Special events, M.I.C.E., participation in Travel trade fairs and about advance technologies.

Brand Management/ Launches & Promotions

• Implementing pre/ post launch sales promotional activities viz. On & Off premises promotions and sourcing POS materials (like brochures, pamphlets, posters, CD’s etc.) for brand building & market development.

• Attractive packages to suite all types of clientale keeping in consideration the competitive market.

Market Research & Analysis/ Business Development

• Deploying suitable market research tools to gauge market trends and competitor activities, consumer behaviour etc. to gain competitive edge.

• Utilising client feedback & personal network to develop marketing intelligence for generating leads.

• Identifying the latest market trends and target the market.

Key Account Management

• Develop relationship with target organizations, Travel agents both On & Off premises for business development.

• Updating the Best Available rates for Online Travel Portal & Offline Travel agents for maximizing sales.

Channel Management

• Identifying and network with renowned agencies, contract execution, tie-ups for business development.

• Developing and contracting with new channel partners to promote the brand name in the market.

Team Management

• Leading the team, provide training to them for smooth operations of the organizations and make sure that all SOP’s are adhered to.

• Creating environment to implement the new methods as per the latest trends.

Significant Highlights

Shilpi Resort, Udaipur

• Increased customer base while contributing to the exceptional growth of Shilpi Resort.

• Cultivated and maintained strong client relations while growing Shilpi Resort’s client base.

• Maximized the exposure of the Shilpi brand through internet.

• Organized and promoted the Shilpi brand with both large-scale events as well as small interpersonal meetings with select clients.

• Attended Various Travel Trade Fairs ( G.I.T.B., IATO Convention, India Travel Mart, Gujarat Travel Mart, T.T.F., Aahar)

Hotel India International, Udaipur

• Increased Average Room Rate by 20%.

• Completed sales achievement target as per projected Revenue.

• Maximized the exposure of the Hotel India International through internet.

• Played key role to make popular for Marriage events, Conferences, Banquets etc.

The Lalit, Udaipur

• Selected as Employee of the Month Twice at The Lalit, Udaipur & Front Office Assistant of the year 2001 at The Lalit, Udaipur.

• No of appreciations secured for pleasing & personalized services to the guests.

9 years of long period speaks full of Stability, Loyalty & belongingness to the organization.

Training Experience:

Laxmi Vilas Palace Hotel (Heritage Grand), Udaipur (Ashok Group) ( 6 MONTHS

Professional Qualification:

Diploma "Front Office Operation & Hotel Accounts" (F.C.I., Udaipur)

Academic Qualification:

M.B.A. (International Business & Marketing) from Rajasthan Vidyapeeth- Janardan Rai Nagar University, Udaipur

Bachelor of Arts ( Economics) from Mohan Lal Sukhadia University, Udaipur

Date of Birth: Elevan June Nineteen Seventy Three

Address : 87, Picholi, Behind Arya Samaj, Lake Palace Road, Udaipur

Declaration:

I hereby declare that all entries/statements made are true, complete and correct to the best of my knowledge and belief.

Place: Rajendra Chandrayan

Date: (SIGNATURE OF APPLICANT)

Contact this candidate