Customer Service Quality Control

JAE SUNG KIM

*** ****** ***** | Greenville, Alabama 36037 | Cell: 404-***-**** | ********@*****.***

OBJECTIVE

To obtain a Quality Control Engineer position that will allow me to utilize my experience and education in the fields of engineering and manufacturing

PROFESSIONAL EXPERIENCE

HYUNDAI HYSCO

Greenville,Alabama

Specialist, Procurement

August 2011 – Present

• Specialize in Import Materials (Pipe, TWB, Hot Stamping, Coils)

• Compare costs and evaluate the quality and suitability of supplies, materials and equipment

• Maintain records on purchase price information on both open market and contract purchases; revise as conditions change

• Interviews and corresponds with vendors; keep informed of new products and market conditions and trends

• Compares costs and evaluates the quality and suitability of supplies, materials and equipment

• Manage relationships with the contractors and ensuring quality while gathering information related to the materials and products

• Oversees and negotiates the office supply contract

• Organizes, updates and retains product information files and purchase order records

• Maintains contacts with vendors to assure prompt delivery, adherence to specifications and proper pricing.

• Created and managed disposal and claim reports to insurance company (Ocean Claim)

• Using SAP ERP System to create and managing orders, inventories, data (Products and pricing) and control flow of system.

AJIN USA Cusseta, Alabama

Specialist, Quality Control

July 2011–July 2011

• Responsible for developing daily man power reports (MPRs)

• Performed audits for nonconforming parts and reported cost and quality related problems to management

• Checked and inspected daily KMMG part returns and make decisions on next steps

• Reviewed Non-Conforming Reports (NCR) and generated reports for foreign and domestic suppliers

• Inspected, measured, and tested QF (Kia Optima) model (gap, flush, hole size, welding locations, welding distance)

• Improved factory environment through 3C5S (Quality Metrics) standards through collaboration and implementation with managers and team leaders (Correct container/quantity/location , (sorting, setting in order, sweeping, standardizing, sustaining)

• Performed production process control with CMA(Santa Fe) / XMA(Sorento) models

• Participated in Calibration Management – Dial gauge / Dual gauge

• Investigated and identified technical issues and developed reports

• Participated in Counter-measure validation reviews and continuous work-performance improvement efforts

• Managed inspectors and surveyors on a variety of specialized tasks

• Created organizational charts for various departments in the company

• Provided customer service and communicated with corporate alliances on quality related issues

• Created and managed disposal and claim reports to suppliers

• Managed APQP (Advanced Product Quality Planning) for QF(Optima)

• Managed and supervised of PPAP (Production Part Approval Process)

• Using ISO9001/TS16494 to continues improvement and emphasizing defect prevention

Top Speed Motorsports Alpharetta,Georgia

Assistant Technician

June 2006–Jan 2007

• Provide technical expertise manual work on:

o Suspension (All suspension installs, adjustments, as well as track and street preps)

o Install/Build (suspension, ECU/DME, transmission, Engine compartment)

o Tuning (Specialize in Japanese and European factory ECU/DME tuning, as well as support all full stand along management systems)

o Engine (All piston installs, Fuel Injectors, adjustments)

EDUCATION

Georgia State University, College of Art & Sciences, Atlanta, GA May2010

Bachelors of Science - Major in Mathematics / Concentration in Actuarial Science

Georgia Institute of Technology, School of Mechanical Engineering, Atlanta, GA May 2005-May 2008

SKILLS & OTHER

• Proficient in Microsoft Excel, Word, PowerPoint

• Fluent in English and Korean (Written and Verbal)

• Proficient in ModView (In 2D, 3D View) “Similar with AutoCAD”

• Knowledge of the TS 16494 and ISIR,PPAP and APQP

• Proficient in SAP ERP System

Contact this candidate