Management Executive: Operations & Quality/Integrated Management Syste

John P. Rives, MBA, MS, ASQ-CMQ/OE

**** ******* **** • Columbus, OH 43221

614-***-**** (cellular) *******@*******.***

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Management Executive: Operations & Quality/Integrated Management Systems

Internal Consultant to C-Suite, delivering long-term sustainability to initiatives

SUMMARY OF QUALIFICATIONS

Driven, astute, strong business/financial acumen, and accomplished MBA with 20+ years of process management (lean six sigma), project management, supply chain, and integrated management system (QMS/SCM/ESH/IMS/TQM) experience coupled with direct budgetary responsibilities of $1+ million for 10 years as a Manager. Actively participate in executive level initiatives with the President, CFO, and all Corporate VPs to deploy strategic sourcing, new process rollouts, and high level database links between silos of information. Problem solving, process improvement, and tactical implementation talents proven results orientated in supporting operational budgets of $25+ million. Direct net profit contributions of 2.5+ percent per year by tactical execution of supply chain initiatives for $1.4+ million and rework conversion of $2+ million per year coupled with an indirect oversight of supply chain budgets of $50+ million.

Performance & Quality Metrics •Supply Chain Sourcing & Development • Staff Development/Promotion

Process Management & Manufacturing •Quality Management Systems •IP Acquisition & Integration

Operational Waste Reduction & Profit Improvements •Project Management • Sustainability Programs

MBA, Financial Leadership • MS, Engineering (published, peer reviewed) • Organization Improvements

CORE COMPETENCIES

 Strategic Awareness – Integrating and synthesizing numerous sources of information and perspectives into decisive executable coherent actions supporting long term visions.

 Task and Tactical Management/Planning and Goal Setting - Tactically focus goal achievement through attainable, measurable, and specific goals that solve problems and improve productivity.

 Development of Others and Self - Fifth level leadership clearing a decisive path through uncertainty by conflict resolution, team development, vision creation, and open communication.

 Communication – Strong written and verbal skills that digest abstract ideas and strategies into concrete/practical realities. Effectively listen and convey ideas with clarity and purpose.

 Adaptability/Flexibility/Resiliency – Operate well under pressure and in changeable environments. Project Portfolio Management focus, not losing sight of priorities or deadlines.

PROFESSIONAL EXPERIENCE

Allied Mineral Products, Inc. Columbus, OH

An ISO 9001 certified company with $125+ million in global sales and the market share leader in induction furnace linings within the USA that manufactures and designs monolithic refractory products and shapes for molten metal and commercial applications.

QMS Manager, Quality and Process Engineering September 1997 to Present

Reporting directly to the Executive Vice President and work with executives (CEO/Chairman of the Board, President, CFO, etc.) of all functionalities with regularity. Ensure the integrity of quality management systems and processes by leveraging business process improvement methodologies; verify and validate all processes, including design control, risk management, customer service, shipping and receiving. Engaged in supply chain initiatives including supplier sourcing, qualifications, monitoring, corrective actions, and audits. QMS consultant with oversight of customer and internal communications and director of corrective and preventative actions (CAPA), reducing overall customer complaints by over 350% with major complaints by over 100% . Execute new product roll outs from Research into the QMS, ensuring product reliability. Project manager directed to execute green/sustainability initiatives coherently with multiple departments and stakeholders.

Accomplishments

• Participating as QMS Consultant in an executive CAPA project initiated by the President and CFO to link databases to improve transparency at a high level – Sales, Finance, Operations, and Quality departments.

• Initiated a project with the CFO to measure and develop corporate metrics based on Cost of Quality coupled with GRC strategy and carbon credit feasibilities.

• Implemented and executed of intellectual property of over 400 of new formulas from acquired companies via integrating business systems and processes into the QMS (Matrix, American Precast, and Chicago Firebrick).

• Drove creative and innovative approaches that transformed rework inventories into sellable product with a five-year average of $2 million into finished product inventory.

• Initiated cost reductions through technical expertise and supplier relations leadership, resulting in a positive impact of $1.4+ million to net profits, a five-year average.

• Spearheaded cross-functional teams, including third parties, which designed and executed extensive IT overhauls of the quality assurance LIMS system 36 percent under budget.

• Revamped and implemented the quality management system upgrade to the ISO9001:2000 directive, including rewriting manuals and SOPs as well as strengthening the CAPA system through IT initiatives.

• Quality assurance and supply chain oversight included integrating over 50 new suppliers from acquired companies and global sources into supplier and quality management systems (SCM/QMS).

• Coordinated supply chain management and quality assurance activities with stevedores and third party logistics companies before and after unloading of cargo from vessels in the New Orleans area.

Vesuvius McDanel (McDanel Advanced Ceramics Technologies) Beaver Falls, PA

A leading manufacturer (ISO9001 certified) of high quality and high purity alumina, mullite and zirconia refractory tubes and sheaths to major heat-using industries worldwide.

Lead Project & Process Management Engineer, Process Control Lab and Kiln Department Supervisor

Reporting directly to the GM and interacted with Division President as well as Corporate VP, Research and Corporate VP, Procurement. Inspirational leadership accountable for the design control of customer quotations, SMART goal setting of management initiatives, and the execution of engineering projects via process/tactical management as well as the development of two engineers and two technicians. Drove new product development from Research and implemented developmental research into Operational, Design, and Quality systems through integration techniques (Process, Project, and Risk Management). Director ensuring supply chain management and manufacturing process compliance. Kiln project engineer leading collaborative union teams in the planning, implementing, and executing of kiln design and rebuild projects.

Accomplishments

• Worked closely with Sales, Marketing, and Supply Chain, strategic sourcing and new business development.

• Organized and led a union team that maintained, increased the capacity, and improved the performance and efficiency of department by over 50%. Formally documented all of the kiln firing schedules and procedures.

• Led a cross-functional team as project manager that researched, sourced, qualified with customers, and implemented a new zirconia supplier into production within nine months.

• Coordinated process development, including new process rollout implementations and follow-ups.

• Specified a new indium tin oxide (ITO) production kiln to meet a 100+ percent increase in customer demand as well as documenting the entire process into the quality management system.

• Initiated and led a green initiative that eliminated ozone depleting chemicals from facility.

• Implemented a Process Control Chart system, supporting process validation and product reliability.

Hitchiner Manufacturing Co., Inc. Milford, NH

A premier supplier of high-volume, complex thin-wall investment castings and fully-finished casting-based subassemblies and components available in all ferrous and non-ferrous materials as well as aluminum metal matrix composites.

Process Engineer

Responsibilities and Accomplishments

Reporting directly the Engineering Manager and actively worked on projects initiated by General Manager. Worked closely with Corporate VP, Research/President, MCT as well as MCT VPs on joint GM/Hitchiner initiatives and projects. Day to day task management and continuous improvement leadership for the ceramic shell department’s processes without any direct reports by creating awareness and goal setting with collaborative teams. Strategic and tactical deployment of supply chain management cost initiatives by evaluating multiple sources of information decisively. Redefined core processes, led shell development projects, and collaborated with the research teams to drive continuous improvements and strengthen quality management systems.

EDUCATION

Master of Business Administration, summa cum laude (2007)

Capstone: Financial Leadership

Franklin University, Columbus, Ohio

Master of Science, Ceramic Engineering

Bachelor of Science, cum laude, Ceramic Engineering

Clemson University, Clemson, South Carolina

Continuing Education:

Management Development

 Introduction to High Impact Leadership – Level 5 Leadership (Metcalf and Associates)

 Zenger Miller Front Line Leadership – 10 modules (Vesuvius USA)

 Management Skills for New Supervisors (Skill Path Seminar)

 How to Supervise People (Fred Pryor Seminar)

 How to Mange Multiple Projects, Meet Deadlines and Achieve Objectives (Fred Pryor Seminar)

 Management Problems of the Technical Person in a Leadership Role (Fred Pryor Seminar)

Communication

 Landmark Forum (Landmark Education)

 The Dale Carnegie Course: Effective Communications and Human Relations

Technical

 Fracture Analysis in Glass, Ceramic and Other Brittle Materials (Alfred Unv. Dr. Frechette)

 Fractographic Analysis of Glass and Ceramic Failures (NICE and ACS Short Course)

 Fuel Combustion and Kiln Control (North American Manufacturing)

Internal Auditing – QMS

 Auditing of Quality Systems (Tri-Tech Services, Inc.)

 Lead Auditor of Quality Systems (Tri-Tech Services, Inc.)

Six Sigma/Lean Manufacturing (LSS and GB)

 Introduction to Statistical Process Control – SPC (The Connelly Center, Duquesne University)

 ASQ, Certified Manager of Quality/Organizational Excellence, Certification # 12533

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