Receptionist

Vicki Henico

**** ******* ****** ********, **** *4260

330-***-****

**************@***.***

Experience

Community Health Center, Akron, Ohio

Receptionist January 2005 - August 2008

Greet and sign in clients and visitors

Notify doctor, counselors of clients arrivals

Received multi-line telephone calls, determined the nature of the calls and directed callers to the appropriate department

Transcriptionist July 2004 - January 2005

Transcribe intake/diagnostic assessments

Transcribe counselors clients progress reports and notes

Radiant Research, Mogadore, Ohio

Administrative Assistant/Regulatory Specialist July 2001 - June 2004

Greet and sign in patients and visitors

Received multi-line telephone calls, determined the nature of the calls and directed callers to the appropriate department

Submit protocols, study documents to sponsor, Institutional Review Board

Maintain regulatory binders

Assemble patient charts

Input patient visits into Study Manager

Maintain office equipment

Keith Heating and Cooling, Tallmadge, Ohio

Dispatcher/Service Manager May 1996 - June 2001

Set up service calls and installations, dispatch service technicians

Order equipment and service parts

Invoicing

Clinical Resources/Future HealthCare, Mogadore, Ohio

Secretary January 1991 - December 1995

Received multi-line telephone calls, determined the nature of the calls and directed callers to the appropriate department

Assemble patient charts

Transcribe nurses progress notes

Maintain office equipment

Interests

Monday evening street ministry - The Word for the Street

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