Kara A. Shuemaker
Tooele, UT **074
************@*****.***
Phone (home): 435-***-****
Phone (cell): 801-***-****
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OBJECTIVE:
To obtain a challenging and responsible position,that can be maintained from my home environment, in an effort to utilize my education and experience, expand my knowledge, and offer opportunities for personal and professional growth.
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EXPERIENCE:
Sept. 2007--Present
Liddiard Home Furnishings, Tooele, UT
CUSTOMER SERVICE REPRESENTATIVE
Supervisor: Valarie Hansen, Customer Service Manager
Responsibilities:
Assist sales associates with inputing sales tickets, prepare invoices for delivery, customer complaint resolution, responsible for handling large amounts of cash and credit card transactions
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Nov. 2005-Oct. 2007
Fairfield Inn & Suites, Salt Lake City, UT
GUEST SERVICE REPRESENTATIVE
Supervisor: Lew DeYoung, General Manager
Responsibilities:
Assisted general manager with maintaining overall front desk operations including: cash handling, balaning credit cards, guest satisfaction, and complaint resolution. Also responsible for training new employees and have administered overnight operations of front desk; including error correction.
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Aug. 2005-Oct. 2005
Silva Employment Network, Nederland, TX
ACCOUNTS PAYABLE CLERK @ FIRESTONE PLANT
Supervisor: Debbie Blackman
Responsibilities:
Assisted accounting department with vouchering contract, freight, and raw material invoices. Entered invoices into AS400 for payment.
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Feb. 2003-April 2005
Motel 6, Groves, TX
GENERAL MANAGER
Supervisor: Mike Sangdod, Owner
Reponsibilities:
Assisted owner with AP, AR, payroll, bank deposits, scheduling. Responsible for maintaining overall motel operations including: ordering supplies, hiring/terminating employment, balancing the day's business, and guest complaing resolution.
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May 2002-August 2002
Courtyard by Marriott, Beaumont, TX
GENERAL MANAGER
Supervisor: Randy Bradford, Regional Manager
Responsibilities:
Assisted regional manager with AP, AR, payroll, bank deposits, scheduling. Responsible for maintaining overall motel operations including: ordering supplies, hiring/terminating employment, balancing the day's business, and guest complaing resolution.
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June 1998-May 2002
Fairfield Inn Marriott, Beaumont, TX
GUEST SERVICE SUPERVISOR
Supervisor: Jacqueline Kroft, General Manager
Responsibilities:
Assisted GM with AP, AR, payroll, scheduling, guest satisfaction, complaint resolution, laundry, some housekeeping, and maintaining overall front desk operations.
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EDUCATION:
BACHELOR OF BUSINESS ADMINISTRATION IN MANAGEMENT
Aug 1996-May 2001, Lamar University, Beaumont, TX
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SKILLS:
Proficient in Microsoft Word, Excel, and PowerPoint, some Access, typing 45 wpm, 10-key 150 kpm, familiar with general office equipment including photocopiers, facsimile, and postage meters
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OTHER ATTRIBUTES:
Self-Motivated, detail-oriented, team player, dependable, fast learner, people person, multi-task ability, strong work ethic