Receptionist position

Tramaine Layne

*** *. ****** ****.***. *B

San Jacinto, CA 92583

PHONE:951-***-****

Email:******@***.***

Objective: Seeking long-term position with organization that will enhance my skills.

Experience Summary:

Efficiently handled various filing task responsibilities

· Introduced filing system ideas that improved filing system procedures

· Served as liaison between potential clients and Human Resources department

· Maintained confidential and personnel records

· Preparing memos,taking messages, and ordering supplies

Professional Experience:

Program Leader October 2008 to April 2009

Think Together, California

· Performing extensive supervision for children grades 1-8

· Reviewing daily journals upon completion

· Resolving conflicts between students

· Recording end of day activities.

Administrative Assistant, June 2008 to November 2008

Professional Claims Management, California

· Maintained patient files and medical records

· Updated details on clinic equipment and supplies into database

· Handled brochure printing tasks

· Collecting current and delinquent payments

· Answering multi phone lines

· Faxing medical consents

Receptionist, April 2008 to June 2008

Office Team Temporary Agency, California

· Handled extensive data entry work with accuracy

· Handled various form inputs and printing tasks requiring high levels of efficiency

· Organizing active and inactive vendor contracts

· Preparing correspondence and reports, proofed and corrected copy into acceptable final form

· Putting together community notices

Customer Service Representative November 2007 to March 2008

Manpower Temporary Agency, Pennsylvania

· Confirming customer orders

· Creating new account number for new and existing customers

· Collecting deposits for new line of service

· Detecting fraudulent activity

· Answering inbound phone call inquiries

Secretary July 2006 to November 2007

Ultra Motive Auto Repair, Virginia

· Collecting payments

· Ordering various car parts and accessories

· Providing customers with copies of estimates

Front Desk Clerk May 2005 to June 2006

Homestead Suites, Virginia

· Compose housekeeping schedules

· Counting cash drawer before and after each shift

· Prepare and maintain guest list for check-in

· Log all room payments

· Listening to customer complaints and questions; by determining their need refer guest to relevant internal representative in situation where judgment and interpretation of guest policies regulation are required

Education

2001- 2005 Virginia State University, Virginia

· Completed 98 semester credit hours

2005-2006 Braxton School of Business

· Completed 740 hours and received a Diploma as a Medical Office Specialist

Skills

· Typing 45wpm

· Knowledge in using Word and Power Point. Able to quickly learn new software packages.

Office Equipment

· Copier, Multi phone line fax machine, and scanner.

References

Furnished upon request

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