Sales Management
Resume:
Andrew Barlow
Cell: 403-***-****
E-mail: ********@*****.***
Highlights of Qualifications:
Membership in Supply Chain Management Association of Canada (SCMP aka CPP)
Post-secondary training in management, marketing, human resources, basic accounting, and ethics.
Excellent teamwork and communication skills (written, verbal and public speaking)
Strong time management skills; successfully meet deadlines and balance work, education, and personal roles while maintaining positive relationships with all involved
Responsible and professional in demeanor; committed to excellence in performance
Proven research, analytical, and problem solving skills
Education and Training:
Purchasing Management Association of Canada
Professional Purchasing Certificate Fall 2011
2nd Year
Bachelor of Management –General Management Degree June 2008
University of Lethbridge, Lethbridge, AB
Marketing focus:
- Introduction of new products in competitive market places
- Repositioning of products in the decline stage of the product life cycle
- Advertising and Promotions – Know how to advertise and promote new product
- International skills, how to conduct business outside N. America
Mentorship Program University of Lethbridge
Teamed up with marketing professional in oil and gas
Gained knowledge and experience in day to day operations
Realized what is expected in a professional setting.
Hotel and Restaurant Management Diploma 2003- 2005
Southern Alberta Institute of Technology, Calgary, AB
-Gained skills in the following areas
- Event management
- Understanding financial statements
- Pricing new product competitively
Work Experience:
Sales Support Specialist Apr 2011- Present
SMART Technologies - Calgary, AB
Provided telephone, email and chat support to SMART’s resellers
Reviewed and followed up on applications for funds and price protection
Tracked sales, equipment, and subscriptions
Entered call data and the client relationship management (CRM) database
Provided data conferencing with remote resellers and distributors and SMART staff at a distance
Initiated, implemented, and administered support for customized support projects and programs that aided in channel knowledge and sales of SMART products
Established strong relationships with SMART’s reseller and distributor channel
Arranged new reseller support staff orientation and training
Represented reseller support on cross-functional teams
Lead Generator (General Marketing) Nov 2010-Apr 2011
Canon Canada- Business Solutions Division
Cold called list of commercial accounts to look for potential sales
Maintained balance of appointments for different sales reps
Followed up on previous sales calls and meetings to ensure effectiveness.
Gaucho/Server Mar 2010- Present
Bolero (Brazilian Steak House)
Ensured variety of meats were delivered to table
Brought special requests for individual tables
Account Manager Jan 2010-May 2010
Segue Systems- Xerox
Point of contact for current customers regarding their Xerox equipment
Built new business through cold calling, and prospecting new business
Maintained solid relationships with current and competitive accounts to gain referrals
Constantly learned product knowledge and how new technology could benefit my clients
Ensured clients had best equipment to fit their needs with out jeopardizing their future business outlook
Managed my time to ensure proper coverage for clients while still completing my day to day tasks important for me to be successful
Acknowledged proper resources and specialists to assist in closing deals and maintaining accounts with clients
Inside Sales Support and Service Renewal Coordinator July 2008-Jan 2009
Long View Systems – Calgary AB
Established a system for easier tracking of marketing dollars being spent.
Maintained market development funds allowing Long View Systems to reclaim over $70 000.
Maintained an active spread sheet for a 30, 60, 90 day service renewal funnel to ensure Long View did not lose any opportunities
Supported other team members in their activities, by learning new processes to help both them and Long View to carry through on their business obligations
Completed professional quotes to send to customers on behalf of Account Managers
Answered questions from existing clients and fellow employees regarding different accounts and service levels.
Guest Services Impact Trainer Aug 2008
Hyatt Regency - Calgary, AB
Trained all employees within the department on new standards introduced
Forwarded information on shift changes to staff, so the department ran smoothly
Communicated with management with who needed to be trained and who had completed training; planned and delivered training programs promptly
Achievement:
March 2007 WOW Winner (Employee of the Month)
Doorman/Valet - Calgary, AB Nov 2004 – Dec 2009
Ambassador of the hotel, first impression of hotel is communicated through doorman/valet
Trusted with customer cars, some valuing 100+ thousand dollars
Kept hotel safe from unwanted intruders
Organized and maintained parking for the hotel to ensure guests had safe and available parking
References: Available upon request
Contact this candidate