Customer Service Assistant
Resume:
Chidah Woods
Lakewood, Ca. 90715
*************@*****.***
Objective: To pursue a career as a dental assistant in an organization where motivated and hard working personnel are encouraged and rewarded.
Summary of Qualification:
A highly talented Dental Assistant with great experience in preparing patients, sterilizing instruments, setting up instruments trays and preparing the materials used in dental procedures; keeping patients mouth free of debris during procedure; handing the dentist the appropriate instruments, taking impression and digital x-rays. Also front office experience; answering multi-line telephone system, updating patients charts, gathering information for new patient records, and posting insurances and patients payments.
Skills:
• Able to do all clerical duties regarding dental clinic
• Ability to work under pressure and independently
• Provide basic instructions to patients regarding dental hygiene
• Evaluate and keep records of patients dental health
• Experienced in different fields that require customer service skills, and great communication skills.
Education and Professional Training:
American Career College January 2008
Diploma in Dental Assisting
Current CPR Certification
OSHA Certification
X- Ray Licenses
Experience:
Bixby Knolls Dental Group 10/07 – 02//10
Dental Assistant
Job Duties:
Open the office and prepare the operatory for the day.
Sterilize instruments throughout the day as needed.
Sealed instruments in packages and then put them in designated place.
Assist Dentist with aspirating.
Pour and trim models.
Take impressions under supervision.
Assist Dentist with extractions.
Pass instruments to Dentist during procedures.
Take inventory of all supplies daily.
Receive packages/ teeth from the laboratory.
Took and developed x-rays.
Assist Dentist and hygienist with Perio-Charting.
Assist Dentist with implant surgery.
Assist Dentist with Fluoride treatment.
Performed front office duties such as; answering phones, filing and pulling charts, scheduling patients and seating patients.
Paul D. Campbell, D.D.S., Inc. 06/10- 08/11
Dental Assistant front/back office
Job Duties:
Greet the patients with a smile.
Scheduling patient appointments and update schedule as needed.
Answering the phone regarding appointments
Filling charts as well as pulling the charts
Relaying messages to the doctor as instructed
Sterilize instruments throughout the day as needed.
Sealed instruments in packages and then put them in designated place.
Assist Dentist with aspirating.
Take inventory of all supplies daily.
Receive packages/ teeth from the laboratory.
Take and developed x-rays as well as taken digital x-rays
References Available Upon Request
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