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Resume:
Columbus, Ohio *****
***********@*****.***
Skills
• Typing: 70-75wpm
• Excellent interpersonal skills, phone manner and office etiquette
• Software: Microsoft Word/Office, Excel, Windows 2000, Mac operating system, Outlook Express, Internet proficient.
Experience
Billing Specialist
Nov 07- Present
Hand and MicroSurgery Associates, Inc.
Columbus, Ohio
At Hand and MicroSurgery Associates I initially helped rebuild the inner office billing system, which included every aspect from patient registration through the billing process to discharge. Also I assisted in restructuring patient information/medical history packets which involved a vast knowledge for IDC-9 codes, CPT codes and medical terminology. My daily duties include billing for inner office medical claims as well as Riverside Methodist Hospital, following up on unpaid or denied medical claims by insurance, data entry, faxing and copying documents. Also helped developed spreads and data bases for the varied correspondence involving patient accounts, insurance conflicts and unpaid claims. Strong daily interactions between patients, attorneys, adjusters, case workers and insurance companies . Responsible for generating payment plans for patients, notification of delinquent accounts my mail and telephone, mediator for inquiries on negotiations or discounts from the practice. This position required attention to detail, patience, diligence, ability to have a personable, calm approach to the diverse situations that occur daily.
• RECEIVED CERTIFICATE OF COMPLETION FOR ATTENDING THE 'ASK DOUG ACCOUNTS RECEIVABLE COLLECTIONS' SEMINAR
• MEMBER OF THE CUSTOMER SERVICE TEAM
Administrative Secretary
July 05 - September 07
Echo/Vascular Laboratory, University Hospital
Cincinnati, Ohio
Maintaining organization between two departments that shared one suite whith-in the hospital which required strong organization and time management skills,
proficiency in ICD-9 and CPT codes, dependability, tact, patience, and personable approach to patients, family members and visitors.
Greeting and preparing paperwork for up to 80 inpatients and outpatients daily. In-between answering and directing phone calls I acted as liaison for the
technicians in the lab regarding lab results, procedure times and inquiry resolutions.
Data entry was a main part of my daily duties, reviewing prescriptions to ensure proper codes, signatures, symptoms and procedures were being used.
Scheduling in/outpatients for emergency procedures, faxing, and establishing strong bonds with local physicians' offices while following strict HIPAA regulations.
Regular communication with doctors, fellows, attendings, residents, nurses, medical assistants and technicians as well as helped coordinate stress tests studies.
In charge of new employee training, backup vascular transcriber and echocardiogram tracker in time of absence. I took on the responsibility of
working some nights and weekends to transport and purge vascular charts in order to make storage room for the rapid growth of new patients.
• ACHIEVED THE SPIRIT AWARD FOR RECOGNITION IN PATIENT CARE-2006
• PART TIME ADMINISTRATIVE ASSISTANT IN THE HEART FAILURE CLINIC, DR. WAGNOR-2006
Floater Receptionist
Aug 02 - Feb 03
Sports Therapy, Inc.
Cincinnati, Ohio
Floating receptionist for a physical therapy clinic covering three different locations in the Cincinnati area which required flexibility, energy, and adaptability while
maintaining cordial relations with the public.
My responsibilities were greeting patients and processing insurance and personal information, incoming calls, scheduling, data entry and collecting co-pays.
Administrative Assistant
May 01 - July 02
SpectraCare Advantage
Sharonville Ohio
At SpectraCare I worked as an Administrative Assistant for this home health care organization's main office. My primary responsibility was typing state regulated
forms of care for patients which included range of first initial condition to management of care. Requirement of ICD-9 codes and an acute knowledge of medical
terminology. I also was backup to the receptionist using a ten line phone system, payroll clerk in the time of absence, faxing test results and dispersing of mail.
My duties also included maintaining and purging patients' charts, general correspondence with nurses, home health aids, and physical therapists.
Education
Antonelli Art College, Cincinnati Ohio 1999
Graduate of Fairfield High School 1999
Interests and Activities
Catering with Chef Jackson Rouse 2005-present, catering with Metro Cuisine and Catering By Design part time 2007-present
Sketching children's portraits, painting, photography
Business/Personal References
Dave Rigger, Lead Vascular Technician
Cincinnati, Ohio: 513-***-****
Sandi Plummer, Lead Echocardiogram Technician
Cincinnati, Ohio: 513-***-****
Sandra Smith, R.N.
Cincinnati, Ohio: 513-***-****
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