Customer Service Medical

Tina Chancelor

***** ** *** *****, ** ***** 903-***-**** **********@*****.***

OBJECTIVE

I am looking for a rewarding and motivating Medical Billing and Coding position, at a well-established company with competitive salary.

EDUCATION

Ultimate Medical Academy – Online – 4.0 GPA

Working towards certification and completing an intensive ABHES accredited program, comprised of theoretical and practical applications in Medical Billing and Coding.

• Coding Skills: ICD-9-CM, HCPCS, CPT, introduction to ICD-10-CM.

• Administrative Skills: Health insurance claims processing, medical office procedures including scheduling appointments, verifying insurance, collecting co-payments, payment posting, office management, computerized billing and coding and customer service.

• Medical Course: Medical terminology, Anatomy and Physiology and HIPAA.

• Computer Skills: Electronic Medical Records (EMR/EHR), MS Office/Word, Medisoft proprietary Software, data entry, Spreadsheets, MS Excel, type 65wpm and 10-key skills.

• Claims Processing: Government payers, Medicare, Medicaid, Tricare, third-party payers, UB-04, Worker’s Compensation and managed care including HMO, PPO and POS.

• Received an Academic Excellence Award

Jacksonville High School – Jacksonville, TX

Received general High School Diploma – Graduated 1996

Graduated a year early

EXPERIENCE

East Texas Medical Center – Jacksonville, TX

Radiology Clerk – Greeted and welcomed Radiology patients, verified patient information, answered multi-line phone, used knowledge of medical terminology, patient data entry, medical chart filing, x-ray filing, report filing, scheduling procedures, scheduling appointments, creating reports, working quickly and accurately for two physicians and the Emergency Room Department, successfully used the following office machines: computer, phone, fax machine, copy machine, typewriter.

Billing Office Cashier - Greeted and welcomed patients, answered multi-line phone, data entry, processed payments to billing accounts, answered common facility questions.

REFERENCES

References available upon request

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