Technician Service

Don Mouser

*** ***** **. • Enterprise, Al. ***** • 217-***-**** • *********@*****.***

OBJECTIVE

Secure a position within a progressive company properly utilizing my experience, knowledge and ability. I desire a position which is challenging and will encourage and develop my abilities to their fullest potential.

EXPERIENCE

Field Service Technician

November 2005- March 2011 CDS Office Technologies Springfield, IL

Diagnose and repair printers. Service and maintain equipment for Illinois Secretary of State and Illinois State Board of Education. Performed duties of help desk support technician. Maintain certifications for warranty repair authorization.

Field Service Technician

January 2000- November 2004 Canyon Copiers Phoenix, AZ

Assisted in purchasing of copiers, fax machines and printers. Refurbished copiers, fax machines, and printers for resale. Serviced machines and performed consumable deliveries and setup of equipment. In-shop repairs and inventory control. Ordered parts and consumables for all repairs. Performed duties of shipping/receiving clerk.

Drywall Finisher & Painter

November 1998- January 2000 Self Employed Central City, KY

Accomplished in all applications of drywall finishing, texturing, and painting, both commercial and residential.

Field Service Technician

January 1996-November 1998 Preferred Computer Care Phoenix, AZ

Diagnose and repair printers and PCs. Service and maintain equipment for City of Phoenix contract. Maintained daily and weekly status and labor reports. Maintain certifications for warranty repair authorization.

Owner/Operator

January 1995-January 1996 Apache Laser Phoenix, AZ

Operated a laser printer and copier repair company. Specialized in re-manufactured imaging systems for copiers and laser printers. Directly accountable for marketing and sales of copiers, laser printers and all related consumables.

Computer Technician/Warehouse Manager

February 1990- October 1994 Kennedy C.K.C. Inc. Scottsdale, AZ

Specialized in the refurbishment and resale of Wang Computer and peripheral equipment. Build and configure computer systems to order. Maintained warehouse and inventory. Performed duties of shipping/receiving clerk.

ACCREDITATIONS

Original Equipment Manufacturers and Industry Certifications

•Epson •HP •LEXMARK •CompTIA A+ •OKIDATA •XEROX •SHARP •CompTIA PDI+

EDUCATION

ITT Technical Institute March 1990- March 1991 Phoenix, AZ

Associate of Specialized Technology Degree in Electronics and Computer Engineering

Honors Graduate 3.7 GPA

Army Corp of Engineers School 1986- 12 week program Ft. Belvior, VA

Power Generation Equipment Repair Course

Paradise Valley Community College 1995- 12 week program Phoenix, AZ

Small Business Management Course

MILITARY SERVICE

United States Army January 1986- January 1989 Army Achievement Medal in May 1987

Inactive Ready Reserves January 1989- November 1993 Honorable Discharge

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