Consultant

Yvonnia Brown

**** ****** ****, #****

Pooler, GA 31322

301-***-**** - mobile

Email: ********@***.***

Objective

To secure a senior level position that will allow me the opportunity to utilize my management and leadership skills to enhance the growth and development of the organization.

Qualifications

• Eighteen years of experience in the Social Services arena which includes thirteen years in executive management; State/Central office experience (SC & GA) which includes policy development/redesign, Education and Training facilitator, and participate in special core project groups.

• Skilled in developing and managing multi-million dollar budgets, grants and contractual agreements; Skilled in managing multiple locations; Skilled in organizational design and development, project planning/execution, operational process analysis, strategic planning, and policy development and interpretation

• Extensive knowledge and training in Quality Assurance and Financial Management, and Human Resources

• Extensive knowledge and training in child welfare policies and laws, and other government programs

• Exceptional interpersonal, organizational, and computer skills

Experience

Georgia Department of Family & Children Service/Regional Office

Regional Program Consultant/Master Practitioner 4/2010-present

• Develop policies and procedures in accordance with laws and regulations related to primary programs. Develop social programs, social legislation or proposals based on demographics, social and economic analysis and the evaluation of pilot projects. Design and publish plans for assessing the needs of the child welfare programs and the implementation of those plans.

• Conduct research involving data collection and analysis. Develop and implement policies and administer social services programs.

• Collect and analyze data related to performance indicators and resources. Conduct research, develop social programs as well as assess, coordinate, and develop awareness of existing services to avoid duplication.

• Identify and assess economic and social developments. Identify, plan and implement the development and utilization of local resources.

• Monitor compliance, evaluate effectiveness and recommend/implement improvements to existing policies. Monitor the programmatic and financial activities.

• Provide direction and support for the ongoing operation of specialized programs. Provide technical assistance/training, policy interpretation and contractual services to internal and external service providers.

• Conduct program Performance Quality Assurance reviews, and Safety and Documentation Roundtables to ensure agency compliance with State and Federal regulations.

Georgia Department of Family & Children Services/Chatham County

County Director 2/2008-4/2010

• Planned, organized and directed the daily activities of the Department's divisions and subdivisions. Set overall social service policies and conducted long-range planning for the department.

• Established organizational structure of the department to ensure that financial, human, material and physical resources were used efficiently to provide cost-effective services and benefits. Established formal means of accountability and approved developments or changes in matters involving departmental policies and procedures.

• Performed Financial Management duties to include assisting with developing and managing the division’s multi-million budget which include contracts and grants; Performed Human Resources duties such as interview, hire, train and evaluate employees.

• Controlled expenditures through budget planning, financial reports and special studies. Investigated and settled major complaints, grievances or requests from the public, employees and people under the department's care.

• Stayed abreast of changes or revisions in overall State and County policies through regular discussion with the Local and State Government Officials, members of the DFCS Advisory Board, community partners and stakeholders.

• Evaluated social, economic and legislative trends; reviewed analyses and appraisals of them prepared by departmental executive staff as a basis for determining need for revisions in or additions to established agency programs and services.

• Worked closely with key executives of private agencies in coordinating their services with those of Chatham County. Worked closely with departmental executive staff in continuing review of organization and personnel requirements and in planning revisions to improve agency effectiveness to meet changing conditions.

• Maintained public relations through speeches, public and press contacts and active participation in community level social service activities.

St. Mary’s Department of Social Services

Assistant Director for Operations 7/2005-2/2008

• Planned, organized and directed the activities of employees engaged in administrating services to customers in the Family Investment and Child Support Divisions. Set overall social services policies and conducted long-range planning for the department and divisions.

• Performed Financial Management duties to include assisting with developing and managing the division’s multi-million budget which include contracts and grants; Performed Human Resources duties such as interview, hire, train and evaluate employees.

• Controlled expenditures through budget planning, financial reports and special studies. Investigated and settled major complaints, grievances or requests from the public, employees and people under the department's care.

• Evaluated social, economic and legislative trends; reviewed analyses and appraisals of them prepared by departmental executive staff as a basis for determining need for revisions in or additions to established agency programs and services.

• Worked closely with key executives of private agencies in coordinating their services with those of St. Mary’s County.

• Maintained public relations through speeches, public and press contacts and active participation in community level social service activities.

Catholic Charities of the Archdiocese of Washington

Program Administrator II 1/2004-6/2005

• Oversaw the Family Preservation, Independent Living and Parenting Programs. Managed the program’s budget and operational accounts and submitted monthly financial reports. Analyzed statistical data and submitted an analysis reports. Developed and implemented new tracking/monitoring tools to ensure compliance with state grants and COMAR. Interviewed, hired, trained and evaluated employees.

• Prepared and monitored the departmental budget to include contracts and grants; Reviewed, monitored and wrote grants; Performed Financial Management and Human Resources duties.

• Developed and implemented a new program policy and procedures for the office. Collaborated with various community partners, businesses and other service providers to solicit internal and external resources. Served as the agency liaison between community partners. Chaired the Agency’s Family Preservation Best Practice Task Force and participated in other focus groups within the agency.

• Provided weekly consultation to BSW/MSW level social workers and case managers. Assessed and coordinated employees’ training and staff development needs. Conducted field observation with staff.

South Carolina Department of Social Services/Dorchester County

Assistant Director (Program Coordinator) 5/1998-12/2003

• Oversaw the operation of the entire Child Welfare and Family Investment Divisions, which consist of ten (10) major entities: Temporary Assistance to Needy Families (TANF), Food Stamps, Medical Assistance, Child Care, Child Support, Foster Care, Foster Licensing, Child Protective Services (CPS) Intake and Assessment, In-Home Treatment, and Adult Protective Services. Oversaw the entire agency’s operation in the absence of the County Director.

• Performed Financial Management duties to include assisting with developing and managing the division’s multi-million budget; Performed Human Resources duties such as interview, hire, train and evaluate employees.

• Assisted with the development and implementation of organizational restructure (internal and external). Assisted with the development and implementation on the Agency’s Strategic Plan. Facilitated and participated in several Focus Work and Task Groups. Co-Chaired the County’s Multidisciplinary Team. Organized the agency’s Annual Foster Parent Conference and other special events.

• Conducted Program Quality Assurance reviews to ensure agency compliance with State and Federal regulations. Analyzed statistical data and submitted program analysis.

• Developed and implemented new tracking/monitoring systems, policy and procedures to improve identified problematic areas. Coordinated and implemented training workshops for staff. Facilitated regional training to various agencies as it relates to child abuse and neglect. Screened child abuse and neglect reports.

South Carolina Department of Social Services/Dorchester County

Human Services Specialist II/Lead Worker 6/1994-5/1998

• Investigated child and Adult abuse and neglect reports. Provided treatment services for foster children. Collaborated with various community partners, businesses, and other service providers to solicit internal and external resources. Completed Comprehensive Family Assessment for the purpose of developing service plans and making appropriate internal and external referrals. Supervised visitations between foster child and birth parents. Conducted home and school visits.

• Served as a liaison between the birth parent and foster parents, and other community partners. Completed court summaries to include termination of parental rights reports. Participated in court proceedings, legal staffing and treatment team meetings, Foster Care Administrative Reviews and Multi-Disciplinary Treatment Team Meetings.

• Oversaw the Foster Care, Treatment and Investigative Units in supervisor absences.

Department of Disability and Special Needs Board

Mental Retardation Specialist 11/1993-6/1994

• Provided Life-Skill Trainings to special needs clients. Assisted clients with meal preparations and hygiene. Coordinated client’s recreational activities. Performed other case management activities such as completing assessments and make appropriate referrals (internal and external).

Dorchester County Human Development Board

Service/Volunteer Coordinator 10/1993-6/1994

• Completed need assessment on clients to determine eligibility and make appropriate internal and external referrals. Coordinated meal preparations and delivery routes. Recruited and trained new volunteers. Supervised volunteers and completed performance evaluations. Coordinated recreational activities for clients. Provided individual counseling when necessary.

Education

• Master of Social Work-University of South Carolina, Columbia, SC

• Bachelor of Social Work-Benedict College, Columbia, SC

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