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Customer Service Human Resources

Location:
Bryan, TX
Salary:
30,000
Posted:
February 15, 2011

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Resume:

Christina A. Chasse

**** ********** ****, ******* *******, TX 77840 254-***-**** cacqu7@r.postjobfree.com

EDUCATION

Texas A&M University, College Station, Texas Aug 2009

Bachelor of Science, Human Resource Development

Minor, Business

Society for Human Resource Management (SHRM) 2008-2009

PROFESSIONAL EXPERIENCE

Office of Admissions & Records, Texas A&M University, College Station, TX Dec 2009 – May 2010, Nov 2010 - Current

Admissions Reviewer/Transcript Analyst

• Review and examine freshman applications and rate for admission using OARDocs & ReviewEm

• Objectively evaluate information in a timely and professional manner while consistently upholding high ethical standards

• Compile statistical data concerning the review process

• Adjust and build academic majors as requested by campus advisors using Compass software

• Prepare documents, credentials, and diplomas for a graduating class of over 7,000 students

Kristi Fox & Associates at Century 21 Beal, Inc., College Station, TX July 2010 – Dec 2010

Transaction Coordinator/ REALTOR®

• Maintained contracts from point of sale to point of close through coordinating inspections, closings, Realtor tours, etc.

• Managed an extensive client database and performed monthly email and mail outs

• Insured that all closings and transactions were done in a smooth and timely manner

• Advertised properties through flyers, email, internet marketing and social mediums

• Resolved client, title and inspection disputes with minimal direction

Department of Recreational Sports, Texas A&M University, College Station, TX May 2007 – July 2010

Facility Supervisor

• Responsible for the daily operation and supervision of all Recreational Sports facilities including the Student Recreation Center (200,000 square feet) and Read/G. Rollie White building

• Supervise all facility personnel, security, cash handling and customer service operations

• Serve as the primary department liaison with all facility user groups including camps, instructional classes, and sports events

• Responsible for all facility management decisions, such as conflict resolution and risk management, in lieu of full-time staff

• Coordinate events including preparations and reservations of specified facility locations

• Oversee maintenance and assess condition of property

• Guide individual and group facility tours to prospective students and families as well as general visitors

Department of Recreational Sports, Texas A&M University, College Station, TX May 2009 – Aug 2009

Intern, Human Resources, Administration and Facilities

• Lead the student Hiring Committee and coordinated the application and interview process for over 130 applicants

• Assisted in payroll, creating Employee Personnel Actions (EPA’s), merit raises, and terminations

• Conducted quantitative and qualitative research in order to implement a new employee incentive program

• Served on search committees for full-time staff positions

• Organized and prepared evaluations from all search committees for full-time staff

• Input timesheet data daily for upwards of 300 part-time employees

• Purchased facility inventory; improved system by creating new spreadsheets for each department

• Updated employee personnel files and organizational charts for all full-time professional staff

• Served on Staff Appreciation Committee to help host events for full-time staff

• Assisted in the process of employee disciplinary actions and employee exit interviews

SKILLS & CERTIFICATIONS

• PC Experience: Microsoft Office 2003-10, Banner 8.2, Adobe, Canopy/FAMIS, image & video editing, basic HTML coding

• Accounting: Purchasing, inventory, cash handling

• Personal: Creative thinking, time management, quick learning, teamwork



Contact this candidate