Software Developer

Ancy Viegas

P.O. Box ****,

Banff, Alberta,

Canada.

T1L 1C7

403-***-**** / +1-587-***-****

c9wi5h@r.postjobfree.com

Objective

A result driven and highly self-motivated individual, currently seeking for challenging and rewarding position in the IT industry where I can grow in my field by acquiring technical discipline and can constructively use my knowledge and experience to achieve company goals.

Strengths

Excellent communication and interpersonal skills, quick learner and hardworking, highly motivated, technically proficient, team player, highly organized, excellent problem solving skills, excellent research and report writing skills.

Technical Skills:

Languages: C, C++, .NET, HTML, PHP, VBScript, JavaScript, JAVA, VBA, COBOL, JCL,PL/I, CICS

Database Systems: Oracle, PL/SQL, MySQL, MS SQL Server, MS-Access, DBMS, VSAM

Type of Computers: PCs, IBM Mainframes

Operating Systems: Microsoft Windows XP/9X/2000/Vista, Red Hat Linux,Z/OS,OS/390,MVS

Tools and Utilities: MS Excel, MS Word, MS Access, JDK 5, Mainframe Tools (Rumba ,

Mainframes Emulator, REXX, File aid, SPUFI, Endeavour, ISPF, TSO),

Tomcat and Eclipse, Firefox 11, UltraEdit-32, SAP Crystal Reports 11,

SAP Business One, Ceridian Time Solution, Ultra VNC 1.0.8.2

Current Employment:

Date: January 2012 till Present

Employer: Sunshine Village Ski & Snowboard Resort, Banff, AB

Sunshine Village is a Canadian ski resort. It is one of three major ski resorts located in the Banff National Park.

Position: IT Analyst

Domain: IT

Roles and Responsibilities:

Design and implement the application that meets the user's requirements document in HTML, PHP, JavaScript, VBScript, VBA, XML and CSS.

Worked on SQL Server.

Provide a single point of contact for all users to report problems and assist to raise service requests.

Provide first level technical and IT support to users for troubleshooting problems.

Retrieving and reviewing data from the accounting, sales and payroll systems.

Produce special graphs, charts, reports and spread sheets to present to the Executive.

Maintain an extensive database to ensure relevant information is available and up to date

Expertise in MS Excel ,Macros(VBA), Crystal Reports

Previous Employment:

Date: April 2011 till December 2011

Employer: Hudson Bay Company, Banff, AB

The Hudson's Bay Company (HBC), chartered 2 May 1670, is the oldest incorporated joint-stock merchandising company in the English-speaking world.

Position: Customer Service Representative

Domain: Sales

Roles and Responsibilities:

Organize and prioritize workload in a way that always puts the customer first and delivers the operational standards that are required.

Execute business strategies to deliver upon all departmental objectives.

Consistently demonstrate appropriate selling behaviours to meet and exceed customer expectations.

Build relationships through regular communication with existing clientele and attracting new clients

Played a key role in the approval and sales process of all HBC MasterCard applications by providing advice and assistance through effective communication with external MasterCard customers, MasterCard Service Call Centre.

Recognised for making highest sale in HBC MasterCard during my tenure of work.

Date: August 2007 till March 2010

Employer: Atos Origin India Pvt. Ltd, Mumbai / Atos Origin, UK

Atos is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Euro list Market. Atos is focused on business technology that powers progress and helps organisations to create their firm of the future.

Position: Software Engineer

Project 1: LV= Liverpool Victoria, UK

Domain: Insurance

Duration: Feb 2009 to March 2010

Project Description: LV (Liverpool Victoria) is the UK's largest friendly society. LV provides range of savings, investments and insurance products.

Roles and Responsibilities:

Worked on the technical as well as functional aspects of the insurance systems

Deeply understanding the functionality of LV applications on mainframes environment.

Support the business operations from offshore for smooth execution of daily business tasks.

Identify, analyse and fix bugs in the system.

Project 2: UK Rail (FIRM)

Domain: Railways

Duration: Oct 2008 to Feb 2009

Project description: FIRM is a major UK rail project with tight deadlines and heavy

work schedule. The project is related to fares handling. The FIRM Family of Systems is a group of systems owned by the SRA, provides services to the train operating companies.

Roles and Responsibilities:

Worked onsite, at client side in Beeston, Nottingham in UK .

Track software customization, defects and issues via the use of SDLC.

Coding new programs, preparing test cases for the program, executing test scripts, recording the results and documenting the programs before deadlines.

Expertise on COBOL coding and testing with JCL in mainframe environment.

Project 3: Mail Order System for Karstadt Quelle AG

Domain: Retail and Wholesale

Duration: Aug 2007 to Oct 2008

Project Description: Karstadt Quelle AG’s headquarters are in Essen, Germany and the company’s profile is based on the three core business areas of department store, mail order services and tourism. The Mail Order System has different modules in which the database was expanded.

Roles and Responsibilities:

Worked offshore, for a Mail Order System in Germany.

Migrating from old VSAM based file system to more sophisticated DB2 database system.

Academics:

Bachelor of Engineering (Computer Science) passed with First class honours in 2007 from Goa Engineering College, Goa University, India.

Major Courses:

Computer Networks

Database Management Systems

Data Structures

Microsoft Excel 2007/10

Crystal Reports

References and additional information: Will be provided on request.

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