Steven R. Hawson
Albuquerque, NM 87111
505-***-**** hm.
505-***-**** wk.
***********@*******.***
Overview
Bilingual human resources professional with 8 years experience in human resources, staffing, and organizational development. Core competencies include:
HR policy and procedure implementation
Recruitment and candidate selection
Benefits administration and workers compensation claims
New hire on-boarding
Personnel record keeping
OSHA certified
Employee training and workforce development
Workplace communication enhancement
Labor relations
Performance management
Regulatory compliance (EEO, AAP, ADA, FMLA, ERISA, etc.)
Insurance issues (General Liability, W/C, E&O, COBRA, etc.)
HRIS applications
Education
M.B.A., Jones International University; Englewood, Colorado
Specializations: Conflict Management, Negotiation; Human Resources
M.A., Monterey Institute of International Studies; Monterey, California
Major: Spanish
B.A., New College of the University of South Florida; Sarasota, Florida
Major: Liberal Arts
Professional Experience
Owner, Chamizal Consulting Group, LLC. Albuquerque, New Mexico, 2005-present.
Provide retained HR consulting and recruitment services to small and mid-sized companies nationwide in the subject areas listed above.
Executive Search Consultant, Management Recruiters International of the Sandias; Albuquerque, New Mexico. 2003 – 2005.
Top office performer for two consecutive years. Top regional performer for MRI in 2004.
Manager/Senior Language Specialist, AT&T Language Line; Monterey, California and (remotely) from Deming, New Mexico. 1997-2003.
Managed 60 direct reports in a call center environment.
Coached, supported, and directed a team of over 50 employees.
Developed and facilitated three subject-specific training programs.
Received numerous commendations, recommendations, and awards for performance, contributions to training, project development, and customer service.
Teacher/Clinician, Lindamood-Bell Learning Processes; San Luis Obispo, California. 1993-1995.
Taught children and adults with dyslexia and other learning disabilities.
Implemented Lindamood-Bell curricula for developing reading and comprehension skills.
On assignment in various communities, including San Luis Obispo, CA (corporate headquarters), Berkeley, CA, and Nashville, TN.
Miscellaneous
Published author
New Mexico resident since 1989
English/Spanish/Danish fluency
Computer literate in all MS Office products
Member: Society of Human Resource Management
Member: Human Resource Management Association of NM
Member: Greater Albuquerque Chamber of Commerce
Scheduled to take PHR exam in 2010