Insurance Life
Resume:
Rhodora Reyes Cruz
***.****@*****.***
Atlanta, GA 30324
WORK EXPERIENCES
June 2010 to July 2011 Shell Business Service Centre Accountancy
Makati, Metro Manila, Philippines
Cash Allocation Analyst
• Have been responsible for ensuring that cash application and allocation is completed in an accurate and timely manner
• Have provided unlimited support to the Cash Allocation Supervisor
• Successfully contacted customer to investigate reasons for partial payment & obtain remittance receipts.
• Meticulously ensured that all cash and cheques have been entered into the system, banked on the due date and receipts were applied to customer accounts.
• Prudently applied credit/debit notes to customer invoices & release cash security
• Diligently performed booking and release of securities in ERP’s
• Patiently acknowledged receipt of complaint with customer, investigate & resolve the complaint.
• Punctiliously investigated and allocated Receipts, Investigated & Resolved Customer Complaint , Administered Customer Care , Performed Manual Entries
Nov 2008 to May 2010 Philippine National Bank Life Insurance
Makati, Metro Manila, Philippines
Collections Assistant
• Carefully handled collections from different bank accounts held by the company
• Was made in charge of accounting and adjustments of insurance policies
• Reconciled System records with the Policy Owner Services Department Records and became the main contact point of Policy Owner Services Department due to satisfactory work
• Successfully handled reconciliation and balancing of the worksheet for a given policy
• Performed reconciliation between collections from the bank and collections in the book.
June to Oct 2008 Philippine National Bank Life Insurance
Makati, Metro Manila, Philippines
Administrative and Asset Management Assistant
• Responsibly processed new billings coming from different suppliers
• Responsibly processed recurring billings from different suppliers
• Became in charge of admin staffs such as: utility man, security guards, mailing department staff, etc
• Was placed in charge of related concerns such as: requests from managers of various departments, requests from officer of the company most particularly from the Chief Operations Officer
• Performed asset monitoring
• Was asked to handle sale of assets for disposal
• Made in charge of purchasing of company supplies while Purchasing Officer was on leave
• Was made responsible for renewal and coordination of all the insurances of the company such as: Property Floater Car Insurance Fire Insurance Building Insurance Employee Insurance
June to Dec 2007 Mitchell Madison Group
Quezon City, Metro Manila
Data Analyst
• Researched different data necessary for the completion of a requirement for a client file
• Handled the raw data provided by the company for the use of Business Analyst to be able to formulate the best recommendation for the client.
• Meticulously compiled data; prepared reports; and analyzed results
• Ensured data integrity
EDUCATION
2007 Polytechnic University of the Philippines
Sta.Mesa, Metro Manila, Philippines
Bachelor of Science in Accountancy
Contact this candidate