Information Architect and User Experience Designer
Resume:
Sohel Kapasi
***********@*****.***
SUMMARY
• Over 10 years of hands-on experience in user interaction design, user interface design, Visual Designing, Information architect and portal development with fortune 50 large scale enterprises, massive public facing e-commerce and CMS sites, highly complex data driven applications with almost all kind of business domains on traditional and RIA platform
• Managerial and technical hands-on skills in creating wireframes, prototypes, flow diagrams, user scenarios, visual design, rapid prototyping and specifications documentation for all phases, following project/product development lifecycle with Agile way
• Worked on online branding management, e-Learning, SEO, Accessibility (ADA, W3C 508 development, validation and testing), RIA interaction designing using AJAX and Flex
• Good verbal and written communication skill and well verse with all standard documentation for IA / UI / UX deliverables
• Worked extensively for technologies and tools like XHTML, CSS, JavaScript, Dreamweaver, Photoshop, Expression Blend 2, Silverlight, Flash, Flex, Ajax frameworks & UI libraries, SharePoint designer 2007, ASP, JSP, ASP.Net, C#.Net, PHP, XML, XSLT, WPF/XAML, Visio, Axure, iRise
Some of my work samples (Download URLs):
• UI/UX Portfolio: http://www.bflymedia.com/portfolio/Full_Portfolio_Sohel_Kapasi.pps
• IA Portfolio: http://www.bflymedia.com/portfolio/SohelKapasi_IA_Work.zip
Hands-on Experience
• Heuristic evaluations of Web & software designs
• Contextual inquiries
• Business requirements & User centric design mapping
• Competitive analysis documentation
• Interaction architecture & workflow engineering
• Information architecture & navigation modeling
• Wire-framing / HTML click through mockups / prototyping
• Hands-on work, reviews, and mentoring to graphics and UI design team
• Corporate identity creation & style guide documentation
Client list:
• Pfizer
• GSK
• GE
• Merrill Lynch
• MetLife Insurance
• Bank of India
• InfrasSure
• Dubai Chamber of Commerce
• DuPont
• Broadlane, and many more…
EXPERIENCE
November 2008 MetLife Insurance (Absence Management System) New Jersey
To January 2009 LEAD USER INTERFACE ARCHITECT AND INFORMATION ARCHITECT
MetLife Absence Management System
MetLife’s customers are demanding more robust Absence Management services than they have in the past. Therefore, Absence Management System has been developed which will be the intake channel for STD and FML Absences as well as the administration and tracking for FML Leaves and Other Type Absences, such as Jury Duty and Military Leaves, PTO and vacation time.
AMS will be the major component for all existing insurance application and their customer will handle all absence related functions with AMS tool to evaluate and implement insurance and payroll related activity.
• Developed strategy and standards on implementation of User Interface and Information Architect for AMS, as this tool has integrate with almost 4 major client facing application from MetLife
• Developed Sitemaps, Wireframe, Process flow diagram, Interaction flow diagram, UI specifications, XHTML and CSS rapid prototyping, and UI IA documentation for AMS
• Developed UI patterns library for AMS to make it re-usable across their all existing and pipeline insurance application where MetLife will use AMS as re-usable component based on their business needs
• Performed contextual user interview, UI user testing, and usability findings for regular agile development environment and managed complete deliverables for this method
• Translated technical requirements, test results, user feedback, team directions, brainstorming result and company standards into application designs for web based insurance applications
Tools/Technology: Java, Asp.Net, iRise/Axure, Visio, Photoshop, Flash, XHTML, CSS, JavaScript
October 2008 Broadlane Inc
To November 2008 LEAD INFORMATION ARCHITECT & USABILITY ENGINEER
Quote Review Automation Project
Broadlane’s Capital Equipment Services (CES) group provides vendor quote review services to its customers. Due to the growing success of this service, CES would like to provide its customers with an online presence for both the submission of quotes and to check the status of quotes reviews in progress. The CES group would also like to automate the majority of quote data entry and review. The Quote Review Automation Project is being undertaken to meet these goals and support the continued growth of the Quote Review Service.
• Handled entire user experience work including design methodologies, emerging standards, and essential elements such as information architecture, interaction, information, and visual design with articulate concepts in everyday work development
• Reviewed and recommended work for Wireframe, Visual design, and UI specs developed by UX team; provided new solutions for each review based on standard practice and industry guidelines
• Conceptualized and drafted wireframes at various levels of fidelity ranging from paper scribbles to graphic mockups
• Performed contextual user interview, UI user testing, and usability findings for regular agile development environment and managed complete deliverables for this method
• Translated technical requirements, test results, user feedback, team directions, and company standards into application designs for Windows and Web based applications
Tools/Technology: WPF/XAML, C#.NET, SharePoint 2007, Dreamweaver MX, Photoshop, CSS2, XHTML, JavaScript
July 2007 Pfizer, Inc.
To October 2008 SR. INTERACTION ANALYST AS PROJECT LEAD FOR UX
Plumtree to SharePoint 2007 Migration
Pfizer, Inc. has almost 35 different applications to handle so many business groups within company. These applications are made with various technology in which major is Plumtree Portal environment. Pfizer wanted to migrate those applications to SharePoint & .Net with Ajax based environment to reduce the maintenance cost, performance issues and the support work.
• Had thorough understanding of the existing environment, architecture and workflow for the RIA based interaction and entire application task flow
• Gathered requirements for the targeted platform (SharePoint 2007) for new UI, task flow, information designing, and user interviews
• Contributed to developing new interaction in list form in MOSS 2007 and form development in MS InfoPath
• Designed RIA based architecture for .Net, Flex and SharePoint based applications
• Performed Client/Stakeholders/End Users interviews and meetings for UCD lifecycle implementation
• Performed offshore team coordination for project development to give them application functional understating according to enhanced interaction
Tools/Technology: SharePoint 2007, Dreamweaver MX, Asp.Net, Plumtree, Photoshop, CSS2, XHTML, JavaScript
June 2006 GSK (Glaxo-Smith-Kline)
To June 2007 SR. INTERACTION DESIGNER
Comet .NEXT
The Comet application is the Material Management System that fulfills the needs of various departments in PCIT (Pre-Clinical IT) of the GSK organization.
The Comet v5 was the migration project where all the systems were redesigned as a Web application on RIA platform, accessed by all the users of the system through a single user interface.
The Comet v5 project was a 3-tier application. The presentation layer was developed using new UIFramework based on MVC pattern and provided clear segregation of Screen designing, navigation logic, and application specific code.
• Managed entire offshore project deliverables and development support for UCD activities and prototyping, which included UI Wireframes and Navigation system designing
• Performed requirement gathering from client and end-users
• Designed the user-experience strategy and interface elements for an AJAX-enhanced web application to archive RIA feature while UI strategy development
• Conducted Card-Sorting process as an input for developing navigation
• Developed prototypes ranging from to low to high fidelity
• Development support for ASP.NET and Infragistic Ajax UI components
• Implemented W3C AA accessibility guideline mapping with UI code
Tools/Technology: Adobe Photoshop, HTML, Dreamweaver, JS, CSS, Flash, Asp.Net, Infragistic
March 2006 DCCI
To June 2006 SR. INTERACTION DESIGNER
Integrated Bilingual Front Office Solution
This project was a bilingual (English and Arabic) front office solution for the Dubai Chamber of Commerce (DCCI). This solution was the gateway for engaging DCCI’s services for all functionalities related to commerce and trade in Dubai.
• Performed client handling and project management from UXM (User Experience Management) side
• Developed complete Navigation systems and Wireframe of the internet and intranet site
• Developed visual design for DCCI portal
• Implemented site’s code in XHTML, CSS2 and JavaScript with Web usability and accessibility stand points
Tools/Technology: Adobe Photoshop, HTML, Dreamweaver, JS, CSS, Flash, Asp.Net, JSP
October 2005 State Bank of India
To March 2006 SR. INTERACTION DESIGNER
Online Banking
State Bank of India (SBI) is the world’s largest bank in terms of customer base. In this project, we designed core online banking Web application front-end, employing User-Centric Design process. Usability principles were applied for each and every module. In addition, we adhered to the Web Content Accessibility Guidelines and 508 Compliance guidelines to make this site accessible to a larger audience.
• Developed thorough understanding of use cases and technical requirements to deliver a working site map, wireframes, and functional prototype for the complete online banking system
• Built Accessible HTML page templates
• Worked on visual design
• Provided user interface specification documents to establish nomenclature, color, and interaction guidelines.
• Developed and reviewed W3C and 508 accessibility compliance
• Performed quality assurance with cross-browser and cross-OS testing
• Optimized HTML, JavaScript and CSS code to enhance Web application performance over the Internet
Tools/Technology: XHTML, Dreamweaver, JavaScript, CSS2, Flash, JSP, Plumtree, MS Visio
June 2005 Merrill Lynch
To October 2005 SR. INTERACTION DESIGNER
Market tracking and dealing system
Merrill Lynch wanted to capture market dealing data and track them for investment segment where this application has to communicate with many vendors and dealers to access their data on dealings with Merrill Lynch.
• Developed wire-frame, visual design and prototype for all application modules
• Managed online branding and defined standard branding and style guide for all parties
• Developed rapid prototyping to save time and money in real-time development for POC
• Worked on HTML, CSS, JavaScript to build hi-fidelity prototype
• Performed user interview for application testing to measure usability of the site
Tools/Technology: .Net, XHTML, CSS2, JavaScript, Ajax UI component, Dreamweaver, Photoshop
May 2005 Infrassure Ltd
To June 2005 SR. INTERACTION DESIGNER
Risk Aggregation
Infrassure Ltd (energy and infrastructure insurance) was developing application for risk calculation (earthquake, sand storming and flood) for specific geographic regions. This program is capable of taking feedback from the user or display data regarding risk factors for selected areas.
• Had thorough understanding of the requirements from client documents
• Developed country level map with Longitude and Latitude for ½ degree
• Implemented flash design with Zoom In, Zoom Out and Scrollable map
• Created country level maps for risk aggregation where on user click data would come from SQL Database or risk data could be obtained from users and stores into the database.
• Created documents on project understanding and design structure
Tools/Technology: Flash, XHTML, JavaScript, CSS2, ASP, PHP
March 2005 GE
To May 2005 SR. USER INTERFACE DESIGNER
Contractual Services Modeling System
The system provides direct modeling support to the Portfolio Managers and their staff who manage 15 - 20 contracts each.
• Partnered with the operating and finance teams to ensure accurate and timely completion of the Contract Margin Reviews which is a key business process to ensure accurate forecasting and revenue recognition of the GE's portfolio.
• Compiled requirement documentation for UI development for UX team
• Developed flow diagram, navigation design, wire-framing, visual designing, HTML CSS prototyping
• Performed user testing on each module of UI to sync with requirements and usability findings
• Developed documentation on UI style guide, prototype and interaction flow
• Provided on-coding support for UI implementation to keep defined UI on development lifecycle
Tools/Technology: J2EE, XHTML, JavaScript, CSS2
June 2004 WeCare Media Inc
To February 2005 SR. WEB AND MULTIMEDIA DEVELOPER
Buddy Drive Passport Portal
Buddy Drive Passport Portal of Wecare Media built for user data management. It is built into USB drive. With this USB Drive, users can mange their Briefcase, Favorites, Polls, News, Emails, ToDo, Contacts, Shopping List and Photos. This is completely based on data security, hence data always comes/goes from/to USB drive only.
• Performed information gathering and systems understanding with developer
• Developed prototype and visual documents for Web portal design
• Designed and implemented with ASP.Net + HTML + Java Script and graphics design. it was developed in coding environment working closely with programmer in ASP.net.
• Coordinated with client and end user for design implementation at regular intervals throughout the development process.
Tools/Technology: ASP.NET, HTML, DHTML, JS, Photoshop, Flash, MS SQL, Dreamweaver
March 2004 Universal Software Inc
To May 2004 SR. WEB AND MULTIMEDIA DEVELOPER
XRMS
XRMS is a completely standalone Windows-based software built for public safety agencies in the United States. This software holds all crime related data to be stored in government databases in the United States and shared/transferred with/to other agencies that need the records for investigation.
• Communicated with client and sheriff who would use this final product and discussed with them the product’s usability and user-friendliness aspects
• Designed UI standards document for software engineers that was followed during software development
• Coordinated with software engineers; gave complete support for UI design and accessibility.
• Took user experience test from sheriff for analysis of product user-friendliness
Tools/Technology: ASP.NET, HTML, DHTML, JS, Photoshop, Flash, MS SQL, Dreamweaver
January 2003 National Multi-Commodity Exchange of India Limited
To February 2004 SR. WEB AND MULTIMEDIA DEVELOPER
Online Exchange Portal and WBT
Built web portal for online exchange activities for National Multi-Commodity Exchange of India Limited (NMCE). Through this portal any commodity can be bought and sold at Asia level and this was the first online commodity exchange in India. This is completely connected with the stock exchange’s software. WBT and CBT were built to depict how to use this portal and what the processes were for exchange activities for all their agents.
• Developed understanding of exchange software functionality and design structure and developed portal according to software’s screen and functionality.
• Designed templates for all portlets converted from software design
• Designed and implemented all exchange modules. They were built using HTML, Java Script, DHTML and Photoshop for graphics design
• Trained all agents how to use the portal
Tools/Technology: Dreamweaver, Java Script, Photoshop, JSP, DHTML, Flash MX, Sound Forge, Director MX, Camtasia
March 2002 Cadila Pharmaceutical Inc
To December 2002 SR. WEB AND MULTIMEDIA DEVELOPER
Pharma Net – FF Reporting Solution
A Web based Online Field Staff Reporting solution to track the activities of the field force, including call reporting, administrative reporting, tour planning and methods to calculate secondary sales.
• Understood the requirements and performed user interview for functionality development
• Developed rapid prototype to take an approval for application interaction
• Created visual design for entire application and provided style guide to development team
• Created deliverables, which may include storyboards, paper prototypes, wireframes, specifications, user scenarios and flows
Tools/Technology: Dreamweaver, Java Script, Photoshop, ASP, DHTML, Flash MX, Camtasia
March 2001 CRM in Pharmaceuticals
To February 2002 SR. WEB AND MULTIMEDIA DEVELOPER
Pharmaceuticals domains have developed a solution for Doctor Relationship Management and Doctor Services. The solution can work as a part of sales force automation solution or it can work independently to manage and maintain doctor relationships.
• Developed Wireframe for all application modules to produce information grouping
• Performed visual design for application, while taking online branding in consideration
• Carried out rapid prototyping to save time and money in real-time development for POC
• Worked on HTML, CSS, JavaScript to build hi-fidelity prototype
• Performed user interview for application testing to measure usability of the site
Tools/Technology: Java Script, HTML, CSS, Photoshop, ASP, Dreamweaver, Visio
March 2000 Zee Network Telecommunication Ltd, Zed Career Ltd
To February 2001 WEB FACULTY AND DESIGNER
• Maintained all Internet and intranet sites for the institution
• Designed Web and multimedia courses
• Mentored trainee level faculty members for performance enhancement
• Defined intranet and Internet goal setup and documented complete requirements
• Arranges all syllabus tests and arranged certifications
Tools/Technology: Photoshop, Illustrator, CorelDraw, Dreamweaver, HTML, CSS, JavaScript, Flash, Sound Forge, Director, 3D Studio MAX, MS Office
EDUCATION
1997 Saurashtra University
• Bachelor of Arts
1998 Saurashtra University
• Diploma in Computer Science
2000 ARENA Multimedia
• Diploma in Multimedia
TRAINING
Satyam Computer Services Limited (SLC)
• Business Management Program (Corporate MBA)
• 100 Hrs Class+
• 100 Hrs Virtual
Satyam Computer Services Limited (UXM)
• Information Architecture (IA)
• 1 Day
MIT open source
• Interaction Designing for RIA
• (Studied tutorial and White papers)
• 3 Days
Satyam Computer Services Limited (SLC)
• QMS – Quality Management System
• 1 Day + 1 Day Virtual
Satyam Computer Services Limited (UXM)
• User testing methods for Usability (UT)
• 2 Days
Satyam Computer Services Limited (UXM)
• Enterprise Search (Autonomy tool)
• 5 Days
Satyam Computer Services Limited
• SharePoint Designer and MOSS 2007
• 7 Days
AWARDS
2006 Satyam Computer Services Ltd - India
To 2007
• STAR performer of the year
2007 Satyam Computer Services Ltd.
To 2008
• Pat on the back (PoB) –best performance award
2007 Pfizer, Inc.
To 2008
• Pfish Card (Customer satisfaction) 3 times
2007 Satyam Computer Services Ltd.
To 2008
• STAR performer of the year
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