AMIR NAJAM
***** ***** *** ** **** •Renton, WA **055
***********@*******.***• 206-***-****
SAP ERP ASSOCIATE• SUPPLY CHAIN•CUSTOMER RELATIONSHIP MANAGEMENT OBJECTIVES
CORE COMPETENCIES
SD/MM Functional and support roles
SOX compliance roles
SAP global security admin
SAP Project Management / Coordination
QA Testing and Process Analysis
Strong Knowledge of Various Core Modules and ASAP Implementation Methodology
PROFESSIONAL EXPERIENCE
Weyerhaeuser / Volt Technical Sciences
SAP Interface Coordinator - SAP ECC 6.0 March 2007 - Current
• Work with SAP leads to create architectural landscape for interfaces. Assist in the development of work plans and coordinate work efforts across functional areas during all phases of SDLC
• Review and approve final versions of SAP functional specs for SAP interface objects
• Work with SAP, Integration services (Wey’s middle ware), and line of business to create and test message specifications
• Serve as liaison between ABAP, SAP functional., and Integration services to ensure all inquires are addressed and issues are resolved in a timely fashion
• Create test plans in HP Quality Center and facilitate production readiness and string QA testing process for all SAP interfaces
• Identify and document process, data, and interface requirements for designated functional areas
• Create cutover plan and manage cutover process for quarterly releases for all SAP interface objects.
• Facilitate decision record process to completion. (Draft document, get line of business director’s approval, and communicate project decision)
• Serve as the SAP interface focal for the entire interface coordination team for reporting metrics during weekly director’s status meeting
• Evaluate current business processes to determine if the process can be changed so that existing SAP functionality can be used to accomplish business needs or if an enhancement is required
• Provide final IFC sign off on all development work and user acceptance testing on various interfaces before migration out of the DEV client
• Coordinate and manage deployments in all phases from blueprinting to deployment in production.
• Identify and communicate projects risks in a timely manner.
T-mobile / Ajilon Finance
SAP Process Integration Analyst - SAP ECC 6.0 February 2006 - March 2007
• Serve as a conduit between business and development teams to gather business requirements for SAP enhancements. Act as liaison between business users and IT. Work with them intimately throughout all phases of a project, including change management.
• Maintain knowledge of business processes and needs, and act as the liaison between the Business and the SAP technical team.
• Communicate regularly with process owners and managers in assigned business areas to ensure understanding and prioritizations of business objectives an needs
• Participate on cross-functional teams to achieve best solutions for the business
• Create Process Design Documents, Business Process Procedures and training documentation for enhancements and customizations
• Work with business to develop test plans for enhancements and projects in Quality Center
• Assist in training end users for enhancements and new functionality.
• Support business owners with on going training needs
• Create test scripts and coordinate testing with users in Sales and Distribution, Supply Chain, Purchasing, and SAP Security
• Manage end-to-end testing of impacted processes to ensure business functional readiness.
• Evaluate current business processes to determine if the process can be changed so that existing SAP functionality can be used to accomplish business needs or if an enhancement is required
• Demonstrate discretion when working with cross-functional teams
• Analyzes and documents business requirements using various techniques.
DHL / Robert Half Management
Lead Project Consultant A/P Trades Payable - SAP 4.6C July 2005 – February 2006
• Develop policies with regards to vendor master record creation and maintenance
• Assists with creation of segregation of duties matrix and with development of access management policies
• Reduced number of records in the vendor master from 40,000 to 8,000; eliminating duplicate and inactive entries; saving the organization hundreds of thousands of dollars by reducing duplicate payments.
• Compose documentation on running various procurement, A/P, and security reports and tools.
• Balance purchase order variances with regards to invoice receipts and goods receipts.
• Works hand and hand with Dun and Bradstreet in providing information for appointing DUNNS numbers to vendor records
• Runs various reports to gather information based on G/L accounts, cost centers, document numbers, vendor numbers, and employee numbers
Huntsman Petrochemicals
CCC / SAP Security Application Admin – SAP 4.6C July 2004- July 2005
• Act as the central contact point for the regional CCC having the prime responsibility for call recording, call assignment and call tracking and to provide assistance in day-to-day support of system plus to assist with security functions
• Deal with users on a daily basis to ensure users log problem calls using the prescribed tools by determining the nature of the call and assign the calls to the relevant business application analyst or the appropriate resolver group, track the call to completion and provide user feedback.
• Design and develop new reports, as required by the business.
• Chase calls/actions assigned to other teams (Data management, Security, Basis) to ensure calls are progressed in a timely manner and keep users informed on the progress of their call, where required
• Assist with access and security functions for SAP users and assist in education and training of SAP users
Huntsman Petrochemicals
SAP Supply Chain / Terminal Production Support - SAP 4.6 C November 2001 – July 2004
• Provide Tier 1 and Tier 2 SAP production support to customer service and supply chain groups.
• Troubleshoot issues pertaining to SAP sales orders, deliveries, shipments, inventory issues, plant issues, invoices, pricing issues, and misc.
• Provide Tier 1 and Tier 2 SAP production support to shipping terminals / stock points pertaining to purchase orders, stock transport orders, shipments, returns, orders blocked for billing, inventory issues, etc
• Assist pricing team with building and maintaining price records in Lotus notes data base that interfaces with SAP.
• Serve as primary production support contact during month end close process and assist end users with performing month end close activities when needed.
• Adjust and correct all sales orders that fail to create deliveries, shipments, price correctly, confirm quantity, or fail to identify on the shipping forecast report for all stock points, ship points, and warehouses
• Assists logistics groups with creating and processing shipment cost documents, shipments, and adjusting routes
• Manage stock point and tolling activities within and outside SAP to ensure timely and accurate transactional data exists for the Performance Products business
• Manage stock points to ensure timely and accurate stock transfers, receipts, and shipment occur for a high level of service to customers, ensuring real time activities are reflected in SAP
• Define and maintain number range intervals for SD documents
• Configure, test , implement, and maintain new document types based on specific user requirements
• Ensure material master data at stock points is accurate and timely
Wristwatch.com
SAP Master Data Analyst - SAP 4.6 C February 1999 – November 2001
• Create and maintain material master, customer, and vendor records
• Define and maintain enterprise data such as company codes, sales organizations, distribution channels, and sales offices/groups
• Maintain assignments of enterprise level organizational units
• Create and maintain customer-material info records.
• Customize data elements in ABAP dictionary for various customer/ material database tables.
• Run various queries and generate reports for managers using the data browser
• Set up and maintain partner determinations for customer records
• Assist with the clean up of all master data related to designated functional areas
EDUCATION
Bachelor of Business Administration August 2002 • University of Houston
SAP Sales and Distribution End User Training • Brite Solutions