Sales Manager

Evan Chrietzberg

**** ******* ******, *******, ** 72934 Cell: 479-***-**** Home: 479-***-****

SUMMARY OF QUALIFICATIONS

• Progressively responsible management experience involving areas such as hiring, recruiting, performance management, mentoring, conflict resolution, P&L, operational analysis, physical inventory, sales and sales data analysis.

• Implementation of company and state regulations regarding personnel policies and procedures.

• Customer service focused management style with emphasis on problem solving and customer satisfaction.

ACCOMPLISHMENTS

• Operations Manager, Office Max. Responsible for achieving sales goals for Office Max in Fayetteville. This involves communicating corporate sales goals and success measurements to store associates. Observe sales behavior and train in the consultative sales process. Perform sales analysis to track and communicate sales goals. Created spreadsheet to monitor and report sales attachments in key categories. Focus on building client relationships with Office Max customers, which are primarily business owners. Additional functions include cash office management, shrink management, researching cash discrepancies, seasonal store changes, receiving and training associates.

• Assistant Manager, Wal-Mart Stores Inc. Manage fresh food areas in high volume Supercenter. Oversee all hiring, training, sales and compliance for 5 departments and 40+ associates with sales over $10 million annually. Increased sales for FY 2007 5% over FY 2006 on a 4% budgeted decrease. Achieved best store in market for sanitation and operations compliance in fresh areas. Managed monthly inventories for all fresh departments. Implemented personnel policies and procedures for hiring, scheduling, payroll, vacation and evaluations. Involved in entire store operations for over 300 employees in a retail operation with over $110 million in annual sales.

• Assistant Manager, Barnes & Noble. In charge of hiring, training and motivating employees. Directly supervise 30+ employees. Implemented complete operational change in 2005. Held regular store meetings to communicate changes and collect feedback. Developed employee performance recognition program. Coordinated with Community Relations Manager to increase institutional sales. Store lead the company with over $700 thousand in institutional sales for 2005. Increased total store sales to end 2005 with a 10% comp store increase and a 2% increase in sales per hour to plan. Excelled in all 2005 store goals. Received “Grand Slam” award for sales, sales per hour and customer service shops.

• Operations Manager, Staples Inc. Created and promoted business seminars. Worked with local Chamber of Commerce to raise business community awareness of Staples. Created and promoted business seminars hosted by Staples. Efforts resulted in 10% comp store increase in sales.

• Business Owner Home Services Referral Company. Created business from concept. Developed and implemented marketing strategies. Conducted sales presentations, contract negotiation and conflict resolution. Hired sales force and established compensation package. Referred over $2,000,000 in business services.

• Promoted to store management Wal-Mart Stores Supercenter Division. Responsible for budgets, payroll, hiring, training, merchandising and sales. Directly supervised staff of 40+ employees. Shared responsibility in managing over 400 employees in an operation that had over $100 million in annual sales. Efforts resulted in a 16.5% sales increase for my departments with $11.0 million in sales revenue.

• Print Media Buyer with Wal-Mart Stores. Manage contract negotiations with newspapers and direct mail distributors. Reviewed and approved all advertising invoices for accuracy per negotiated agreements. Coordinated departments for competitive, timely and accurate advertising distribution.

WORK HISTORY

2010-Present Licensed Insurance Agent E&A Health Care Solutions (Arkansas)

2010-Present Operations Manger, Office Max

2009-2011 Financial Services Professional, MassMutual Financial Group

2006-2009 Assistant Manager, Wal-Mart Stores Inc., Supercenter Division

2002-2006 Assistant Manager, Barnes & Noble

2001-2002 Assistant Manager, Staples

1999-2001 Business Owner, Home Services Referral Company

1997-1999 Assistant Manager, Wal-Mart Stores Inc., Supercenter Division

1993-1997 Print Media Buyer, Wal-Mart Stores Inc.

PERSONAL

Education

University of Illinois at Springfield, Graduate School

18 hours completed toward MPA

University of Illinois, Urbana, BA Degree

Communication, Business Admin

Community

Served on for MacDonald Training Center Foundation Board. MacDonald Training Center is an organization that improves the quality of the vocational, employment and residential services to people with developmental disabilities in the Tampa Bay area.

Started parent support group for parents of individuals with special needs. This group is focused on providing education and support for parents of individuals with special needs. We have monthly meetings featuring speakers discussing topics of interest

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