Customer Service Representative

KERRI COSTELLO

*** ********* ****

Sundridge, Ontario

P0A 1Z0

905-***-****

***********@*****.***

Objective

A challenging position in a professional industry, which will allow me to further utilize my existing skills and enable me to acquire new abilities.

Skills

• Possess excellent communication skills, both verbal and written

• Possess strong organizational skills

• Goal-oriented and ability to handle multiple tasks

• Possess excellent phone etiquette and interpersonal skills

• Possess strong analytical skills and performs tasks in given time

• Ability to type 70 words per minute accurately

• Possess excellent computer skills including; MS Word, Excel, Outlook and PowerPoint

• Planning and Scheduling

• Customer Service

• Internet Research

• Telephone Reception

• Accounts Payable & Receivables

• Working Knowledge of Office Policies and Procedures

Professional Experience

Office Administrator /Junior Law Clerk Peterborough, ON

Whetung Law 2010 – 2011

Junior Law Clerk Cobourg, ON

SMM Law 2004 – 2007

Customer Service Representative Cobourg, ON

NuComm International 2003

Office Administrator Cobourg, ON

Stewart, Mitchell & Macklin (currently SMM Law) 2002

Customer Services Representative Cobourg, ON

House of Attitudes 2000

Education

Social Service Worker Diploma Peterborough, ON

Sir Sandford Fleming College (completed year 1 of 2 year diploma) 2008 – 2009

Cosmetic and Business Management Diploma Oakville, ON

Sheridan College (completed year 1 of 2 year diploma) 2001 – 2002

Ontario Secondary School Diploma Cobourg, ON

Cobourg District Collegiate West 1997 – 2001

References Available Upon Request

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