Medical Quality Control

MARGARITA R. DUNCAN

**** ******** ****** *****, ***** # 7501,

PEARLAND TX, 77584

PHONE 718-***-****• E-MAIL *******************@*****.***

Seeking to obtain a responsible position as phlebotomist in a facility where my knowledge and experience can be utilized as well as enhanced in the Houston area,

combined with strong management skills, aims to respond to new challenges and contribute to company in the medical field

Experience

11/2010-10/2011

Lead Care Manager, Sunrise Senior Living

Description of Duties and Accomplishments:

Established, implemented and evaluated goals and objectives for home health services. Handled the tasks of hiring, training, supervising and evaluating qualified Hospice interdisciplinary team personnel. Provided daily direction to the team in areas like care planning, scheduling, documentation, productivity and patient care operations. Managed patient care expenditures like labor, medical supplies, pharmacy, DME and patient care mileage. Assured regulatory compliance in maintaining and Hospice Medicare certification. Handled the tasks of responding to customer queries, patient care and assured that the complaints are handled in accordance with legal compliance. Promoted company standards of quality and contributed to the overall growth of the organization. Handled the tasks of overall direction of clinical services

5/1998-1999

Sacred Heart Hospital, Cebu, Philippines

Description of Duties and Accomplishments:

Internship: Collect and prepare specimens and perform laboratory procedures used in the

diagnosis, treatment and prevention of disease. Ensure compliance with government

requirements, hospital policies and laboratory procedures, including maintaining the cleanliness

Executed and analyzed tests in areas including chemistry, hematology, urinalysis, serology, histology and bacteriology to aid physicians in diagnosing and treating disease. Demonstrated the ability to communicate test results effectively with physicians, pathologists and nursing staff as a member of interdisciplinary team focused on providing exemplary quality of medical care.

Evaluated quality control within laboratory using standard laboratory test and measurement

Education

1993-1998: Southwestern University, Cebu, Philippines,

BS degree in Medical Technology

Certification

• Certified Phlebotomy Technician

• National Healthcareer Association-Certification# P3T8Q6K8( exp- 3-01-14)

• Health Care provider by the American Heart Association-CPR & AED- issued-08/05/11.

• Medical Technologist (MT), 1998, Cebu, Philippines

• Basic Life Support (BLS), 2003, Cebu, Philippines

• Geriatric Care Managers, Cebu Normal University (Philippines),2004

• First Aid and CPR Certification, 2011, Wheaton Illinois

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