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Customer Service Quality Control

Location:
Rochester, NY
Posted:
October 16, 2012

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Resume:

Jennifer Luong

*** ******* ******* *****

West Henrietta, NY 14586

c7z8qv@r.postjobfree.com

Home Phone: 585-***-****

Cell Phone: 585-***-****

Objective:

Dedicated, hard working college graduate seeking an entry level full-time position.

Highly motivated to pursue a career in the scientific field with a Bachelor degree in Chemistry.

Reliable worker with the ability to quickly learn new concepts and skills, well organized and has good time management skills.

Backed by a solid work history, high reputation as a team player and passion for helping others.

Background includes extensive knowledgeable experience with working in a laboratory environment and dealing with specimens.

Familiar with OSHA (Occupational Safety and Health Administration) regulations.

Current on all immunizations (including tuberculosis and hepatitis B).

Education:

College: University at Buffalo, The State University of New York

Degree: Bachelor, Chemistry, May 2011

Relevant Coursework:

Intro to Medical Technology

Intro to Computer Science and Engineering

Medical Terminology

Microbiology

Human Physiology

Applied Physiology

Analytical Chemistry

Organic Chemistry

Inorganic Chemistry

Work Experience:

Tokyo Japanese Restaurant, Rochester, New York

Waitress/Assistant Manager: June 2011-Present

Received "exemplary" and "exceeded expectations" ratings on all performance reviews. Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.

Demonstrated the ability to interact with customers from diverse cultures and backgrounds.

Commended for multitasking abilities; frequently assigned the largest section of restaurant during peak dining hours.

Appointed to train and guide new employees.

Assist with filing paperwork and making key decisions when needed.

Ensure quality control of all food/dishes being served to customers.

Skills:

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Laboratory/Research Skills

Centrifuge, FTIR, Chromatography, Spectroscopy, Slide Preparation, Analytical/Septic techniques, Bacteria culturing.

Bilingual (English & Chinese)

Volunteering:

Roswell Park Cancer Institution: January 2010-June 2011

Assisted doctors and nurses by delivering patient samples/ confidential information within the institute.

Organized patient files.

Transported patients to different areas within the institute.

Community Action Corps: September 2009-October 2009

Aided the Buffalo community through tree planting & habitat for humanity.



Contact this candidate