Project Manager/Network Engineer

Anthony J. Moore

**** ********* ** * McKinney, TX 75070 * Phone 901-***-**** * c7tmdh@r.postjobfree.com

Objective

Sr. Network Professional opportunity, where 10+ years demonstrated LAN/WAN/Voice and professionalism works!

Certifications

CCNA Routing and switching - 4/2012

CCNA Voice - 4/2012

Cisco Certified Network Professional (CCNP – In progress)

Core Technical

TCP/IP, EIGRP, Frame Relay, PRI/T1, Fast Ethernet, Gigabit Ethernet, 802.11b (Wi-Fi), HSRP, Access/Voice VLANs, VTP, L2/L3 Switch/Router, NAT, Spanning Tree, Portfast, EtherChannel, CDP, DHCP Relay, PoE, Port Security, ACLs, Token Ring, MGCP - 2950..3560, 4003..4506, 6509, 2610..2610XM, 2821,3550, 3640, 7206, VG-248, 1130AG (Access Points), F5/Big IP, Cisco 3030 VPN, 7940, 7960, 7970 (IP Phones), Token Ring 8250, 8260, 8270, 8272, AS-400, Multimode fiber, CAT5E, Crossover, Rollover, Console, etc.

Satellite NOC Technician

Jun 2010 – Present Terrestar Corporation, Richardson, TX

Real time terrestrial satellite communications monitoring and analysis (US & Canada)

Real time local and wide-area data network monitoring, support, and dispatch

Physical datacenter equipment inspection, generator levels, cooling, and electrical

Corporate Outage Notification, Reason for Outage and Incident tracking history

Tier I NOC Analyst

Nov 2009 – June 2010 CompuCom Systems Inc., Dallas, TX

Monitoring and troubleshooting Cisco WAN and Voice enabled Routers

Carrier circuit testing, Outage Escalation INT/EXT, Central Office and LEC dispatch/repair

Scheduled Equipment Maintenance and Coordinated Onsite Repair (non-business hours)

Corporate Outage Notification, Reason for Outage and Incident tracking history

HP OpenView, Smarts AMC, Cisco Works, ATT Business Direct and Sprint TMS, and Systems Recovery, Clarify, HP Service Desk, and Secure CRT, and MS Outlook

Network Operations Administrator

1997 - July 2009 ServiceMaster Corporation, Memphis, TN

Enterprise Campus Network Support - 4 Intrastate locations

Enterprise Branch Support – 800 Branch locations US and Hawaii

Enterprise Call Center Support – 4 Interstate locations

Network operations experience in a predominantly Cisco LAN/WAN enterprise environment. Performed local and remote install(s), upgrade(s), configuration changes, and scheduled maintenance of hardware and software. Network performance monitoring, LAN/WAN/Voice troubleshooting, packet shaping and access control mitigation. Vendor dispatch and repair along with Service Provider recommendations, to improve performance, security, scalability and manageability, etc.

• Enterprise LAN/WAN Upgrade - Frame Circuit (IPoFr), Routers (7200) and switch hardware (Core, Distribution, and Access).

• Planned and installed LAN/WAN/Voice equipment for a 250 seat VoIP call center – site survey, 3rd party vendor management, equipment delivery, Voice PRI and T1-data delivery and turn-up, equipment racks, fiber, and CAT5 wiring, router, switch equipment installation.

• Network relocation from Chicago to Memphis, primarily responsible for network connectivity (LAN), T1 turn-up (WAN), and intermediate troubleshooting.

• Technical contributor to enterprise internet and email solution (MS Exchange), responsible for providing on-call technical support after deployment, perform LAN/WAN problem determination, resolution, and resolution tracking in defect tracking tool (Remedy).

• Weekly engineering design updates, change control, and 24x7 technical support for corporate and customer networks ~ 1000 users

• Analyze network applications, network performance and make recommendations for process improvements (Fluke, SolarWinds, What’s UP Pro, MRTG, HP OpenView)

• LAN upgraded from IBM 4/16 Token-Ring to Cisco Switched Ethernet, to Gigabit Ethernet

• Windows 3.11/95/98, MS Office Suite, Lotus Notes, Novell 4.11, Corel WordPerfect Suite, Lotus 123, Compaq, Packard Bell, Desktops and Laptops, HP Servers, Frame-Relay, USR Modems, HP Optical Disk Jukebox Server hardware support.

• IBM 8228 MAU, 8229 4/16 Token-Ring LAN Bridges, Type 1, 8272 NWays Token-Ring Switch, Synoptics Workgroup Hub/Switches, IBM Mainframe, IPX/SPX, Dumb Terminals,

ccMail, Windows 3.11, Windows 95, Lotus 123, MS Office Suite, Lantastic, Novell 4.1/4.11, Rumba, Quattro Pro, 386/486 SX/DX, IBM Towers, Token-Ring Cards, Shielded Twisted Pair (STP), Private (Dark) fiber, multimode

Network Administrator

1994-1997 Lady Luck Casino, Tunica, MS

IBM 8228 4/16 Token-Ring (via Type 1, Twisted Pair, Balins, IPX/SPX)

AS400 Mid-Range Server Administrator

Windows 3.11, Rumba, Dumb Terminals, MS Office, Coral WordPerfect Suite, Lotus 123

Systems Support Specialist

1992-1994 OfficeMax, Memphis, TN

Education

Associate of Applied Science - AAS (In progress)

2009 Collin County Community College, Plano, TX

Military Service

1988-1992 United States Army 82d Airborne, Ft. Bragg, NC

Specialist E-4 served in Operation Desert Storm – 1991

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