Project Manager/Network Engineer

Professional Summary

Dynamic, results-driven, Senior IT Administrator offering diversified technology experience. Utilizing effective organizational skills, key strengths include an unparalleled work ethic and high dependability; an energetic and highly motivated team player.

Experience

Software:

Windows 2003 Server, Exchange Server 5.5 thru Exchange 2007, Windows XP and Windows 7, MAC OS X, SQL 2000/2005, IIS 6.0, Active Directory, Symantec Backup Exec , Sonicwall Mail Security, Symantec Mail Gateway solutions, Symantec Anti Virus Corporate Edition, Blackberry Enterprise Server, VPN technologies, TCP/IP, FTP, SMTP, HTTP, HTTPS, SNMP, POP3/IMAP4, DHCP, DNS, WINS, VPN, LAN/WAN and Wireless technologies.

Hardware:

Dell Power Edge Servers and Power Vault NAS , HP Compaq Servers, IBM Lenovo, HP Procurve switches Dell Power Connect switches, CISCO ASA firewalls, Coyote Point Load Balancers, Cisco Aironet devices, COMDIAL VOIP phone systems, Polycom HDX Video Conferencing, Infocus Projectors, Packet8 IP Video Phones, HP Printers

Senior Systems Administrator, Zoominfo, Waltham, MA July 2004 – April 2011

Responsible for network, Windows Servers and backup infrastructure across three heterogeneous office, data acquisition and product delivery environments.

Completed build-out of data center network and Active Directory

Completed build-out Waltham office LAN\WAN and Active Directory environment

Microsoft Server NT 4.0, 2000 and 2003 migrations

Responsible for all Exchange Server/ email /Anti-SPAM /Mail Anti-Virus

Microsoft Exchange Server 5.5, 2000, 2003 and 2007 migrations, implementation and support

Responsible for maintaining server and network uptime in a 24/7 SAAS environment

Seamlessly moved company’s voice and data environment to new Waltham location

Responsible for managing and maintaining company VOIP and voicemail systems

Responsible for managing, updating and maintaining 150+ servers at data center

Offered ongoing support of VPN and remote access functionality for 70+ remote users

Configured and maintains access lists for Firewalls for all physical locations

Responsible for internal and external DNS resolution

Purchased, managed and maintained 30+ domain names

Conducted ongoing server maintenance for corporate and remote offices

Responsible for all SQL, Exchange and company data backup and restores for all locations

Management of server and network hardware procurement , contracts and renewals

Implemented and support Polycom Video Conferencing applications

Remote support of overseas office in Israel

Provided ongoing desktop support on a daily basis for 70+ users

Offered time sensitive after hours support in response to on-call beeper alerts

First line of response for off hours facilities issues including electrical or HVAC alerts

Created step by step documentation for departmental use on functions and processes

Systems Administrator, Corex Technologies (now Card Scan), Cambridge, MA Aug 1997- July 2004

Hired as call center technical support for proprietary scanning software

Promoted to Systems Administrator 1998

Provided ongoing desktop support on a daily basis for 30+ users

Rebuilt office LAN and Active Directory environment

Responsible for all Exchange Server/ email /Anti-SPAM /Mail Anti-Virus

Responsible for managing and maintaining company PBX and voicemail systems

Moved company infrastructure to new Cambridge location

Supported sister startup company Eliyon Technologies (now Zoominfo) and supported both company networks until 2005 when ZoomInfo moved to Waltham, MA.

Certifications

MCSA – Windows 2003 Server (5 of 7 tests toward MCSE 2003)

MCSE+I- NT 4.0

CCNA (not current)

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