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Customer Service High School

Location:
Boston, MA, 02121
Salary:
27,000
Posted:
February 29, 2012

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Resume:

Michael Wood

* ****** *****

Boston, MA *****

857-***-****

***************@*******.***

SKILLS AND QUALIFICATIONS:

• Customer service

• Good verbal and written communication skills

• Computer literate

EXPERIENCE:

Fenway Health Center Boston, MA

Patient services coordinator 11/07-04/09

• Efficiently checked in patients in a timely manner

• Verify demographic and insurance information

• Schedule appointments for clients with therapists

• Worked with therapists to resolve scheduling issues

Girlfriends Hair salon Boston, MA

Receptionist 07/07-Present

• Greet clients upon arrival

• Check in clients for hair stylist

• Answer telephone/schedule and confirm appointments

Mass Audiology Waltham, MA

Appointment setter 06/07-11/07

• Responsible for scheduling appointments for elderly clients

• Skillfully listening for indications of hearing loss

• Maintaining logs for daily and monthly call results

Ocean Lodge Motel Revere, MA

Night Auditor 11/04-01/06

• Responsible for weekly and monthly audit reports

• Coordinated schedule for cleaning staff

• Front desk and night clerk duties

First Marblehead Ed Resource Center Boston, MA

Priority Service Representative 04/03-10/04

• Served as internal contact for mid-west region of schools and sales

• Compiled logs for incoming documents and loan payments

• Built and maintained business relationships with school financial officials

EDUCATION:

Madison Park High School Boston, MA

Diploma 1977-1980

References available upon request



Contact this candidate