Customer Service High School
Resume:
Michael Wood
Boston, MA *****
c74vus@r.postjobfree.com
SKILLS AND QUALIFICATIONS:
• Customer service
• Good verbal and written communication skills
• Computer literate
EXPERIENCE:
Fenway Health Center Boston, MA
Patient services coordinator 11/07-04/09
• Efficiently checked in patients in a timely manner
• Verify demographic and insurance information
• Schedule appointments for clients with therapists
• Worked with therapists to resolve scheduling issues
Girlfriends Hair salon Boston, MA
Receptionist 07/07-Present
• Greet clients upon arrival
• Check in clients for hair stylist
• Answer telephone/schedule and confirm appointments
Mass Audiology Waltham, MA
Appointment setter 06/07-11/07
• Responsible for scheduling appointments for elderly clients
• Skillfully listening for indications of hearing loss
• Maintaining logs for daily and monthly call results
Ocean Lodge Motel Revere, MA
Night Auditor 11/04-01/06
• Responsible for weekly and monthly audit reports
• Coordinated schedule for cleaning staff
• Front desk and night clerk duties
First Marblehead Ed Resource Center Boston, MA
Priority Service Representative 04/03-10/04
• Served as internal contact for mid-west region of schools and sales
• Compiled logs for incoming documents and loan payments
• Built and maintained business relationships with school financial officials
EDUCATION:
Madison Park High School Boston, MA
Diploma 1977-1980
References available upon request
Contact this candidate