Restoration Project Manager

Robin Nickerson

****************@*****.*** 1-902-***-****

Objective A challenging and rewarding position as a Project Manager/Estimator where I can use my skills to grow and improve the company, others and myself

Summary of Accomplishment

•Started and developed a Restoration business franchise successfully becoming a leader in the market by growing annual sales to over $1 million in a small market (population less then 35,000)

•Estimated, planned, directed & managed residential and commercial restoration projects for water, wind, fire and environmental damage, including large losses, specialty drying and complete losses (schools, hotels, libraries, art galleries, office buildings, apartment buildings, bowling alley)

•Prepared contracts and negotiated revisions, changes and additions to contractual agreements

•Establish and implemented policies and procedures for quality control and safety programs

•Selected trade subcontractors, negotiated contracts and co-ordinate their activities

•Overseen analysis of data and information, Planned and managed budgets, Directed the purchase of building materials, property and land acquisitions, Developed and implement quality control programs, Prepare reports for insurance professional and monthly sales reports for head office and claims managers

•Reviewed and approved monthly government remittances, financial statements, legal contracts and business obligations.

•Complied business plans and financial projections for project start ups and annual reviews.

•Ensured that objectives were accomplished in accordance with outlined priorities.

•Analyzed results of operations to discover more efficient ways to utilize resources and implemented effective changes.

•Coordinated the successful simultaneous development of multiple projects and over-all operations.

•Delegated responsibilities and designed time schedules on multiple projects

•Project managed multiple job sites with work crews up to 18 workers and $350,000 budgets.

•Managed invoicing and receivable collection.

•Managed office staff and project managers

•Conducted business meeting, toolbox meeting, safety meeting and sales presentation meeting

•Prepared project completion documents and portfolios

•Experience working with National Vendor Programs

•Obtained certification as an IICRC; Journeyman Fire Restorer, Journeymen Textile Cleaner, Master Fire Restorer, Mould specialist, and Applied Structural Drying Technician.

•Certified training as an Xactimate and Symbility Estimator

•Served as the youngest board member on local business and community development organizations

Employment Experience

•2011 WINMAR Property Restoration Specialists- St John’s NFLD Estimator/ Project Manager

Determined scope of work on residential and commercial fire, wind, water and environmental loss jobs. Estimated cost of work and prepared written reports for adjusters, property managers and home owners. Secured projects, managed workers and subcontractors to complete the work, gathered legal documents and required signatures, compiled budget information, invoiced completed work and collected payments.

Managed company assets and employees, attended and participated in management meetings.

•2005-2010 SystemCare Disaster Restoration- Yarmouth, Nova Scotia. Franchise Owner/ General Manager/ Project Manager

Started, managed and developed business from zero presence to market leader with excess of $1 million annual sales in a market with less than 35,000 population, employing a work force of 12-18 workers. Developed and established new services, markets and customers. Adapted to changes in processes, expectations and markets. Hired, trained and developed staff, developed protocols, safety standards, systems and processes both on the job site and in the office.

•2002-Present Jani-San Management- Yarmouth, Nova Scotia Owner/Manager

Provided; Property Management, Project Development, and Project Management services. Developed business from zero presence to competitive company over seeing company project start ups, client sales and service, policy & procedures development. Developed & completed project plans and budget: Property selection, secure funding, oversee property renovations, secure tenants and manage property on both residential and commercial properties

Education and Training

•IICRC 2002-2009

Journeymen Fire & Smoke Restorer

Master Water Damage Restorer

Applied Microbial Remediation Specialist- (Mould)

Journeymen Textile Restorer

■Carpet, Upholstery & Fabric restoration

■Property and contents cleaning & restoration

■Ductwork cleaning & deodorizing

Applied Structural Drying Technician

Odour Control Technician

•Computer Based Estimator for Xactimate 24, 25, 26, & 27 & Symbility

•St. John’s Ambulance First Aid & WHIMIS

•NSCSA Nova Scotia Construction Safety Association

Principles of Loss Control

Principles of Loss Control Audit

Leadership for Safety Excellence

Safety Orientation

Hazard Identification & Control

•2001 General Insurance licensing training

•1998 Carpentry Diploma

Other Accomplishments

•Nominated for Youth Entrepreneur of the Year, (Runner Up) for 2007 Commerce Business Awards

•Youngest serving member on board of directors for local Chamber of Commerce

•Represented Chamber for Local Regional Development Authority

•Completed Estimates and Appraisals on over $10,000,000 of property damage for insurance companies

•Corporate member of

IICRC; Institute of Inspection, Cleaning & Restoration Certification

RIA; Restoration Industry Association

BOMA; Building Owners & Managers Association of the Atlantic Provinces

•Bronze sponsor of VON duck race, Boston Pizza Polar Bear Dip, & Yarmouth Sea-feast event

•Valedictorian of graduating class

•Valid Drivers license

•Bondable

Reference Available Upon Request

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