Customer Service Manager

Location:

Coldwater, MS, 38618

Salary:

$12.00

Posted:

April 04, 2011

Contact this candidate

Resume:

Shelia F. Daniel

**** ***** **

Coldwater MS ****8

E-mail (***************@*****.***

Cell 662-***-**** Home 662-***-****

Objective

To seek a position within an organization where my business expertise and experience can be utilized as an valuable asset.

Experience

CAD Clerk

Entergy Front Office Customer Assistance, Sirius temp service Tunica, MS. June 2010 – Present

Responsible for opening office and assisting all walk in customers. Provide customer service supports ensuring the proper handling of customer inquiries including general billing questions, billing complaints, service requests, power outages and answer any other customer request.

Secretary/Record Clerk

Tunica County School District, Ms. July 2003- May 2009 Downloading to the State

Department every end of the month, finance clerk, bank deposits, bookkeeping, register

Students & schedule classes for all five hundred students. Assist with enrollment, withdrawals, requesting and sending cumulative records when appropriate operate computers, copiers and other office machines.

Hotel Housekeeping

Goldstrike Casino, Robinsonville, Ms. June 2007- August 2008 Cleaning room for guests, taking out requests to guests hotel rooms and assisting status clerk in hotel office.

Office Manager

Genesis Hospice Care, Tunica, MS. February 2002-April 2003

Maintain office procedures and operation of hospice care patient. Coordinate all medical documentation for medical and home care. Verify and obtain pre-certification for medical services. Register new and exist on patient for MS. Medicaid and Medicare medical health services. Posting, coding, and scheduling doctor appointment.

Office Manager

Dr. Bettye R. Baptist- Wilson, Southaven, Ms. October 1999-Feb. 2001

Coordinator office procedures, scheduling appt as needed, administrative duties. Posting of office bill, accounts, coding, payments and collection. Insurance verification of benefits for procedure. Responsible for a month ending billing of services and accounts.

Education

Diploma

Coldwater High School, Coldwater, MS May, 1978

Business Administration Certification

Northwest Desoto Center Jan-1980 –Dec-1980

Associated Degree Social Worker

(Graduate 05/15/2010) Coahoma Community.

Reference:

Henry Arnold

14257 Apsen Dr

Olive Branch, MS 38654

662-***-****