Management Assistant

PROFESSIONAL EXPERIENCE:

Océ Business Services, Stamford, CT 2011-Present

Facility Manager

• Manage on-site mail operations for a 100+ client population in the student lending industry:

o UPS Campus Ship: approximately 200-400 pieces per day

o FedEx PowerShip: approximately 300-500 pieces per day

o USPS Mail: approximately 300-500 pieces per day, posted via Pitney Bowes Mail System, and funded as needed via fax

o Stamps.com: approximately 200-300 pieces per day, funded as needed via Internet

• Responsible for all aspects of facility management including print operations, audio/visual setups for conference rooms, collaboration with IT department to conduct Desktop and Laptop setup and maintain constant communication with building management.

Citigroup Inc. / Citigroup Asset Management; New York, NY / Stamford, CT 2002-2008

Assistant Vice President, Production Coordinator

• Maintained communication with electricians, IT Department, contractors and security department to help facilitate office management.

• Coordinated Logistics with Building Management and Contractors as per Departmental Relocation and Setups.

• Managed, coordinated and produced all aspects of print production/shipping requests from institutional and retail channels for multiple office locations.

• Effectively met deliverable timelines for multiple requests, which averaged approximately 125-150 per week.

• Promoted to Assistant Vice President in October 2006 and assumed additional responsibilities including maintaining various external (vendor/technician/supply chain) and internal (IT) relationships.

McKinsey and Company, Stamford, CT 1999-2002

Office Service Assistant

• Responsible for troubleshooting problems associated with network connectivity.

• Performed hardware installations and de-installations.

• Setup workstation devices, including IBM, Compaq, and HP product printers, desktops, and laptops and repaired and solved equipment problems.

• Managed mailroom staff.

Xerox Corporation, Stamford, CT 1997-1999

Docutech Operator

• Managed print/shipping/production requests from print facilities of companies including UBS, GE and Gartner Group.

• Received certifications in Total Quality Management, Docutech Operator, and Digital Docu40 color equipment.

William M. Mercer, Stamford, CT 1986-1997

Supervisor

• Supervised five person team of mail and file room employees.

• Responsible for managing mail flow as well as print/shipping/production requests.

SKILLS:

• Experience with Access and Oracle, Problem Analysis, Structured Programming Design and Techniques, testing Procedures, Debugging, Web Design, E-Commerce, GUI design, Database and File Manipulation, Table Handling, and Server Side Scripting

• Completed numerous projects to gain knowledge and proficiency in various programming languages and software such as Windows NT 4.0, Java, Microsoft Visual Basic, SQL Plus, and Microsoft Office 2000

• Final Cut Pro.

EDUCATION:

The Chubb Institute, White Plains, New York

Certification in Web Development and Business Programming

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