food safety specialist

Love C. Diogu

**** ********* ***** ******* ***** 75040,

tel. 407-***-****, **********@*****.***

Objective: Seeking a rewarding position in the area of Quality Assurance and Food Protection/Food Safety

Strengths

Effective Communicator/Exceptional listener

High Energy Flexibility/Adaptability Team Player

Skills

Quality Assurance/Quality Controls

Problem Solving/Creativity

Team Building/Training and development

Values

Loyalty Integrity

Dedication

Education

• Hospitality Management, BA 2005, University of North Texas

• Business Administration (minor) 2005, University of North Texas

• LSG Sky Chefs Junior QA Operations Internship 2005

Employment

Aramark Dining Services-Retail Manager

October 2007-July 2009

• Manage all cash operating procedures

• Developed master cleaning schedule for all food concepts

• Supervise daily QA audits in various departments

• Survey all perishable items from delivery to service

• Complete all weekly inventory and cost control projects

• Perform up to date monthly sales projection goals

• Developed weekly production schedules

• Developed and maintained all temperature control log books

• Perform various HR duties

• Train team members on importance of safety and sanitation

• Develop and coach new and current team members

• Schedule team members to complete various shifts

• Conduct Food Safety Orientation to staff and team members

• Conduct HAACP Training

Compass Hospitality Group-Asst. QA Manager of Dinning Services

October 2005-October 2007

• Manage meal production for all patient and staff members

• Audit all production areas to insure compliance with JHACO and local health inspectors

• Conduct weekly QA meetings with team members

• Initiated and maintained best practices log book

• Revise and maintain Standards of Operation Manual

• Input weekly financial data using CABS and REMACS accounting systems

• Forecast and submit numbers for each period

• Submit food orders according to daily production needs

• Monitor all retail items

• Perform weekly and monthly inventory control assignments

• Design specialty themed menus

• Manage and Conduct Orientation of new hospital employees regarding safe food handling

• Coached team members on all HACCP rules and regulations

• Conducted monthly client satisfaction surveys

• Liaison between client needs and company goals

• Streamline Monthly Service Level Agreements per client request

• Perform various HR duties

LSG Sky Chefs-QA Catering Supervisor(internship) January 2005-October 2005

• Manage all airline catering for 120 daily outbound flights

• Establish all catering orders are being filled in a timely manner

• Inspect and make sure all production areas are in code compliance

• Implement and enforce HACCP rules and regulations with team members

• Establish and maintain satisfactory customer/client relationships

• Coach team members on importance of QA regarding clients

• Make any necessary revisions to QA manual

• Developed standard operating procedures manual for catering kitchen

University of North Texas-Chemistry Department

Customer Service Representative September 2001-January 2005

• Assisted Customers

• Data entry

• Placed all product orders for Chemistry Department

• Follow up with customers to gain feedback

• Liaison between vendor and clients

• Perform bi-monthly inventory analysis assignments

University of North Texas-Culinaire International Hospitality Group

Lead

September 1999-April 2001

• Processed and filled bakery orders

• Assisted in preparation production using production sheets

• Assist general manager wherever needed

• Maintain all high traffic areas

• Perform all QA inspection checks of various food concepts

• Managed HACCP program

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