Sales and Event Manager/Account Manager

Shekia J.L. Gambrell

Cell: (***) *** – **** Email: *******@*******.***

Education

Master of Arts in Business Management

Dallas Baptist University, December 16, 2005

Bachelor of Arts in Interdisciplinary Studies - Communications

University of Texas at Dallas, December 7, 2004

Expertise Includes

6 years of experience in successfully Managing, Supervising, and Training employees

Project Management

Vendor Management

Expert in executing budgets for Private and Corporate events

Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless service.

Effective written and verbal communication

Possess strong data entry experience, time management, interpersonal and organizational skills

Work extremely well with little to no supervision.

Professional Experience

Hotel Resources, Southlake, TX April 2011 - Present

Client Accounts Manager (Sales Life Line)

My goal is to help all of my clients increase their revenue by teaching ground-breaking sales and marketing strategies

Create innovative ideas for clients to use in their sales and marketing approach.

I conduct weekly conference calls with Clients to follow up with their success in lead generation and new clients obtained.

Skillfully persuade and negotiate contracts with prospective clients to join the “Sales Life Line/Internet prospect training” or Lead Generation programs through demonstrations and detailed explanations of services we provide.

Design research spreadsheets to generate qualified leads for my clients and clients throughout the company

Construct and implement databases for each client regarding their focus groups, competitive business, geographical location, and what their hotel offers. This helps individualize each client’s database and increase their sales by 3% within 3 months.

Training new team members

Garrison Capital Group, Fort Worth, TX April 2008 – Present

Sales and Event Manager

Implemented a competitive sales program that allowed the company to increase sales by 15% within my first year.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Monitor customer preferences to determine focus of sales efforts

Prepare budgets and approve budget expenditures.

Consult with department heads to secure information on equipment and customer specifications.

Negotiate contracts for services, approve suppliers' invoices, maintain financial records, review final billing submitted to clients for events and prepare reports.

Conducted research to identify new opportunities for bringing about innovation in events

Engage clients about their event details and exceed all expectations

Managed and developed a strategic plan of action to ensure that the cost of the event remains under the decided budget

Lead and coordinate complete setup and monitoring of on task activities for all meetings and events

Superintendent for all meetings and events to ensure we have delivered what the client has requested while complying with all safety regulations.

American Eurocopter, Grand Prairie, TX January 2007 – January 2008

Executive Administrative Assistant to the VP of GSC/Trainer

Supervise all vendor relations

Train all Administrative Assistant I-IV level employees on how to implement new processes and complete mandatory International Traffic in Arms Regulations (ITAR) training courses.

Provide administrative support to all C-level and higher management in Global Supply Chain

Developed complex administrative reports, assist in organization restructuring, detailed research projects, and preparation of sensitive documents and recommendations.

Construct weekly reports - dashboard (critical items, profitable dollars, purchases, receipts, open POs, sales order requirements, work order requirements for aircraft and non-aircraft items), inventory (covering demand class/misses, fill rates, backorders, pieces ordered, lines ordered, WOs, POs), charts/graphs (depicting growth week over week), and highlights (delivery performance, quality/accuracy, capital freight) report for international distribution

Design and build globally distributed Powerpoint presentations, excel spreadsheets, Visio flowcharts, and word documents

International correspondence

In charge of all travel arrangements (international and domestic) and accounting duties (expense reports and tracking of all purchased items) for VP and Director

Utilize WDS, UNIX, and SAP systems for all accounting and weekly report functions

In charge of scheduling, calendar upkeep, and weekly agendas to keep VP organized (MS Outlook)

Assist in all functions of Global Supply Chain support

Corporate Resource Staffing - Sullivan Schein Dental, Grapevine, TX June 2006 – December 2006

Executive Administrative Assistant

Designed a new employee relations programs so that employees can work more as a team to make sure they are doing their part to benefit the company as a whole.

Assist in installing management improvement programs

Provide administrative support to the Southwest Zone and North Texas Regional Managers.

Coordinate events by negotiating pricing, carte du jour, and entertainment.

Manage all aspects of meetings to include minutes, agendas, and room preparations

Record and follow-up on: maintenance request for customers, purchase request, employee status change requests, salesmen transfer requests, Dentists consultations with sales force, and student leads.

Maintain and construct Weekly, Monthly, Quarterly, and Yearly reports that configure sales numbers for each salesperson in the Southwest Zone (covering Texas, Louisiana, Colorado, New Mexico, and Oklahoma) comparing sales years

Utilize the JDE Account system for customer information and billing

Provide leadership and oversight to events, meetings, and programming

Design and build elaborate Power-point presentations for National Sales Meeting 2006 (covering Western and Southwest Zones), Southwest Zone Meeting, and all other Regional meetings.

Designed Southwest Zone and North Texas Regional webpage for Company

Work with colleges across the United States to recruit students for Sales division

Daily correspondence and interpretation of sales/sales numbers with over 300 Field Sales Consultants, Equipment Sales Specialist, and Equipment Service Technicians.

May 2005 – January 2006

Office Manager

Meeting planning (recording meeting minutes, setup and tear down of meeting space, agendas)

Event planning (menu planning, event schedule, decorations, invitations, favors)

Provide administrative services to Branch Manager of Engineering firm, 8 Environmental engineers, and 4 Geologist.

Design powerpoints, excel spreadsheets

Scheduling

Weekly activity reports (Lockheed Martin Projects, TOT, Timesheets)

Draft, edit, and sign correspondence letters for Branch Managers

General Office Task (copying, filing, faxing, scanning, memo writing)

Receptionist duties

Expanding Horizons/Extravagant Events, Coppell, Texas March 2000 – December 2006

Event Manager/Trainer

Created a frequently changing curriculum that allowed all of our contract Administrative Assistants and Office Managers to stay current in an increasingly technology driven workforce.

By 2006, I trained over 35 professionals on how to become assets to the companies that they were currently working as contract-to-hire employees. Out of the 35 students, 33 were hired on as full time employees that were able to take what they had learned in training into their offices and train those reporting to them.

My curriculum consisted of Microsoft Office programs, the skill of prioritizing projects and tasks, effective time management and communication aspects, all aspects of corporate meeting and event planning, and coordinating travel for team members.

Event Management

Sourcing and Interviewing qualified candidates (create job descriptions, research, and conduct pre-interviews)

Conduct New Hire Orientation (policies and procedures, completing appropriate government paperwork)

Supervision of staff (problem solving, conduct training and coaching as needed, collecting timesheets, A/P)

Oversee setup and breakdown of all events (monitoring performance of event team, maintain event cleanliness and organization, ensure all staff is prepared for event, increase staffing needs if required)

Construction of sales reports to see variations year over year (via Excel and Access spreadsheets)

Annual budgeting of general expenses (staffing, supplies, and miscellaneous cost)

Powerpoint presentation construction

Proficiency

Microsoft Office 2007: Microsoft Word, Power point, Excel, Access, Visio, MS Project; Windows 95-98-XP-2000-2003 & Vista, Internet Explorer, Outlook/Outlook Express, TurboTax, Photoshop, Adobe Acrobat, Quicken, JDE System, WDS (UNIX) system, and SAP. I have a fully functional Home Office.

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