Customer Service High School

Maggie Dorelien

**** ********* **. ******.********@*****.***

Columbus, Ohio 43224 614-***-****

Objective:To obtain a challenging position at your company where I will be able to utilize my skills and experience and further my knowledge at this company.

Qualification Profile

Work well with others and is a great team player

Skilled in Microsoft office (Word, Excel, Power point, and Outlook)

Maintain great customer service abilities while assisting customers

Capable of filing charts and sending out fax

I am a dedicated/hard worker, and very organized individual

Education

Brookhaven High School- 4077 Karl Road Columbus, OH 43224 Aug. 2001- June 2003

High School Diploma

Bradford school- 2469 Stelzer Rd, Columbus, OH 43219 Sept. 2003- June 2004

Technical School-Medical Assisting- Diploma

Fortis College- 4151 Executive Parkway Westerville, OH 43081 June 2009-July 2010

Medical Billing and Coding Diploma

Work History

Dish Network- 3315 Mill Meadow Drive Hilliard, OH 43026 Sept. 2008- Aug. 2011 Technical Support

Help customers through technical difficulties with their equipment

Provide customers with advice and information about their services

Help schedule a technician to go out to a customer house for technical issues

Assist coach by providing knowledge that I have obtain on the thread to other team mates

Affinion- 300 W Schrock Rd. Westerville, OH 43081 Jan. 2006-Sept. 2008

Travel Specialist/Mentor

Help book car rentals, hotel stay, and flight for customer

Trained new hires and guide them while working in the field

Also help maintain the team stat

Macy's- 1500 Polaris Parkway Columbus, OH 43240 May 2005- Dec. 2005

Dress specialist/cashier

Maintain the cleanliness of the fitting rooms & Help customer find the perfect dress

Contacted other stores and order specific dresses that a customer requested.

Organized and kept track of new styles of dresses that was being sent to the store

Kentucky Fried Chicken- 6611 Sawmill Rd. Dublin, OH 43017 Sept. 2001- Feb. 2004

Cashier, food prep/packer

Prepared and packed food for customers

Operate and handled money transaction

Provide great customer service while taking customer's orders

References: Available Upon Request

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