Richard Adam Glass
Pembroke, NH 03275
********@*****.***
Objective
- I am seeking a production, or production related position and look forward to applying 7 years experience to other applications in the field. My work experience includes excellent assembly, organizational, and product line management skills while maintaining clear interaction with other departments.
Education
Louisville High School (Louisville, OH) Graduated 1996.
Kent State University (Kent, OH) Completed 67 semester hours.
Southern New Hampshire University (Manchester, NH) attended part-time.
Profile
- Reliable and quality focused
- Quick to learn and master new skills in both team and self directed settings
- Proficient with a wide range of tooling and equipment
- I have been featured in multiple marketing videos, traveled to vendor sites with members of the quality team, and have
traveled to perform large scale demo riding sessions for technological seminars as well as private party customers.
Employment
May 2002 - August 2009
Segway Inc. 14 Technology Drive, Bedford, NH 03110
- complete knowledge of all assembly and sub assembly processes regarding generation 1 and generation 2 Segway PTs and RMPs from raw materials to finished product which included using presses to build gearboxes and other various mechanical assemblies.
- 100% proficient with root cause analysis and diagnostics using a specialized program tool designed solely for repairing a Segway PT.
- operated EOL tester
- Test drove every Segway PT ever built and was considered to be a highly calibrated tool for pass/fail decision making.
- had various responsibilities as a group leader including monitoring production flow, creating and making sure work instructions were followed, and reporting directly to management.
- used various other specialized programs to test batteries, UI and CSB assemblies, and RMPs.
- assisted engineering with feedback and code validation for the performance of units
- Cycle count and inventory control
- conducted tours of the plant to vendors, investors, school groups, private parties, dealers & distributors, and auditors
August 2000 - April 2002
Meggitt Avionics 10 Ammon Drive, Manchester, NH
-small electronics assembly
-operated metal deposition machinery
-used microscopes to self check connections for quality
June 1999 - May 2000
US Postal Service- 955 Goffs Falls Rd, Manchester, NH 03103
Casual Clerk
- Manual sorting of mail using various sorting schemes
- Mail tie-out
- organize outgoing mail for dispatch
This is my work history from 1998 until my lay off from Segway Inc. on August 4, 2009. I built my reputation as an outstanding production worker and was recognized by my employers as “the one that could get it done”. It is inherent, in this field, that attention to detail is crucial for both quality and safety. I believe scrupulous and unrelenting, care for the task at hand is not only critical for performance, but also for a satisfying work experience.
- References available upon request.