Medical Assistant Customer Service

LINA RIPICH, RMA

** ****** *** #*, **********, MA 01701 | 508-***-**** | **********@*****.***

TARGET: Seeking clinical medical support position to utilize my training and skills.

EDUCATION:

Health Training Center, Cambridge, MA, December 2011

Boston University, Boston, MA. Paralegal Studies Certificate. 2007

Bentley College, Waltham, MA. Meeting and Event Planning 101.

Babson College, Wellesley, MA. Courses in Master of Business Administration

(MBA) studies. Marketing, Business Law, Accounting, Economics, Organization Behavior

Hamilton College, Clinton, NY. Bachelor of Arts, Psychology

WORK EXPERIENCE:

• Intern: Clinical Medical Assistant and Phlebotomy/EKG Technician, Harvard Vanguard Medical Associates (HVMA), Wellesley Center, pediatrics department and lab; worked daily with Epic EMR (Electronic Medical Record) system. Completed April 2012.

• Sales Associate: Polo Ralph Lauren, Wrentham, MA, 2008-2011

• Paralegal I: Ravech & Roy, Attorneys at Law, Boston, MA. 2007

• Customer Service and Sales Associate: Terrazza - Gifts & Fine Art, Franklin, MA.

• Human Resource Development Consultant: Liberty Mutual Insurance, Boston, MA – Conducted interviews nationwide; coordinated with ten regional offices for a company needs analysis project. Presented training programs to managers nationwide.

• Twelve years experience in Human Resources, Management Training, HRD

SKILLS, CERTIFICATIONS & OTHER EXPERIENCE:

• Registered Medical Assistant, American Registry of Medical Assistants (ARMA)

• Clinical Medical Assistant Certificate: Vital signs, charting, injections, throat swabs, urinalysis/occult blood specimen testing, exam room and equipment preparation, sterile technique, sutures/staples/dressings

• Phlebotomy Technician Certificate

• EKG Technician Certificate

• CPR/AED Heartsaver Level Certificate, through the American Heart Association

• Medical Terminology Certificate

• Competent with Epic EMR (Electronic Medical Record) system

• Competent with Microsoft Office products: Word, Excel, PowerPoint

• Classes in American Sign Language, Learning Center for the Deaf, Framingham, MA

• Docent and art student, Danforth Museum of Art.

• Director of Fund Raising, Franklin Cultural Council. Six year term.

• Chair of Arts Enrichment, Benjamin Franklin Classical Charter School. Two years.

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