Human Services, Billing, Account Manager
Resume:
Tamara Davis
P.O. Box ****
Montgomery, AL *****
********@*****.***
OBJECTIVE:
To secure a challenging position that will allow me to capitalize on my experiences and training which will lead to professional advancement in the areas of Human Services and Leadership.
EDUCATION:
2006 Master of Arts in Organizational & Behavioral Leadership
Southern Christian University, Now Amridge University, Montgomery, AL
2003 Master of Science in Human Services & Organizational Leadership
Southern Christian University (Amridge University)
2002 Bachelor of Science in Management Communication
Southern Christian University (Amridge University)
CERTIFICATIONS:
Medication Assistant, 2008
CPR, 2009
First Aid, 2009
Case Management Certification by the State Department of Mental Health and Retardation, 2009
Department of Education for Tutoring, 2007
Medical Terminology, 1994
EXPERIENCE:
01/2010-04/2010 MENTAL HEALTH AMERICA, MONTGOMERY, AL
OUTREACH SERVICE COORDINATOR (Affiliated with Montgomery Area Mental
Health Authority)
Coordinated the MHA community outreach program and resources
Consulted with individuals, groups and agencies regarding mental health education
Wrote, edited, and published community organizational newsletters, and visual aids
Assisted with the formation of self-help groups,
Organized volunteers in an effort to maximize effectiveness
Assisted with writing grants and grant applications for the organization
05/2009-01/2010 MONTGOMERY AREA MENTAL HEALTH AUTHORITY,
MONTGOMERY, AL HOMELESS CASE MANAGER
Completed assessments to identify eligible individual for our homeless program
Provided client assistance related to daily living activities such as transportation services, housing, food
Referred individuals to community agencies for assistance
Managed paperwork and documentation pertaining to clients on caseload
Prepared case plan reviews on each client
05/2009-09/2008 MONTGOMERY AREA MENTAL HEALTH AUTHORITY,
MONTGOMERY, AL ACTIVITIES COUNSELOR
Coordinated a various therapeutic activities for clients
Developed residents self-care, home management, social adjustment, and independent skills
Participated in services as a treatment team leader
Completed reports required by the agency
Observed levels of clients functioning and phases of daily living
Responsible for the inventory of all medication supplies prescribed for each client
Responsible for documenting medication given to each client
Led daily intensive day treatment group sessions
Participated in training activities to increase and enhance professional and therapeutic skills
09/2008-11/2006 MONTGOMERY AREA MENTAL HEALTH AUTHORITY,
MONTGOMERY, AL ACCOUNTING CLERK
Implemented and purchased all supplies needed for the agency
Prepared the general ledger for the accounting department on all cash receipt books, and responsiblefor documenting all grant money received by the government
Responsible for all phases of collection, maintained receipt books, and made bank deposits
Knowledge of Third Party statement creation, correction, processing, posting, and adjudication
Responsible for payment posting, write-offs, and remittance
Processed Blue Cross remittance, and maintained authorization lists for all Medicaid audits
Documented and entered fee waivers in the system for each client
2008-2007 A-TO-Z TUTORING, BIRMINGHAM, AL
TUTOR FOR NCLB (Part-time)
Assisted tutoring students in Montgomery and Elmore County
Assisted the Alabama State Director with recruitment of students at the Annual Parent Fair
Responsible for each student reaching his/her goals once tutoring session was scheduled to end
TECHNICAL KNOWLEDGE SKILLS:
Windows, Word Perfect, Microsoft Word, Excel, PowerPoint
PC skills, 10-key calculator, and general office
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