Manager Sales

**** ********* ** ******* ***** TX *****

254-***-**** • *****.*********@*****.***

EMILY YOUNG

SUMMARY OF QUALIFICATIONS

• Five years management experience.

• Seven plus years working in retail services.

• Worked daily to train new and current staff.

• Experienced in food services.

• Computer and register skills.

• Ability to multi-task and manage time efficiently.

• Demonstrate leadership qualities and build team relationships.

• Manage more than 20 staff members at any given time.

• Excellent merchandising skills.

EMPLOYMENT

September 2011 - Present Hat World / Lids Wichita Falls TX

Store Manager

• Maintain excellent store conditions

• Work with staff to meet all sales goals.

• Schedule staff to stay within budget.

• Daily hands on training with staff.

• Work with staff to keep inventory in check.

May 2011 - Present Furniture Row Sofa Mart Wichita Falls TX

Assistant Manager in Training

• Sell sofas, recliners and other living room furniture.

• Keep sales floor clean and ready for customers.

May 2007 - April 2011 Books-A-Million Wichita Falls TX

General Manager

• Managed the Waco store where we brought the store from unacceptable conditions to being a Top 10 ranked store in the company.

• Managed 20 or more associates in the bookstore and Joe Muggs Café.

• In charge of overseeing daily operations, including at the register initiatives and projects completed on the sales floor.

• Daily hands on training with all associates.

• Handle all incoming and outgoing shipments.

• Monitor sales and salaries to make sure the store stays within its budgets.

November 2003 - May 2007 Books-A-Million Wichita Falls TX

Café Barista/Bookseller/Co-Manager

• Worked in Joe Muggs café as a certified barista.

• Provided quality drinks and baked goods along with promoting the Books-A-Million discount card to every customer.

• After one year in the café I moved to the bookstore to help with projects on the sales floor as well as register initiatives.

• Promoted to Co-Manager in December of 2005. Oversaw all operations during my shift, ensuring the store hit Discount card goals and finishing assigned tasks.

EDUCATION

Aug 2003 - Dec 2005 Midwestern State University Wichita Falls TX

Bachelors in Business Administration / Majored in Business Computer Information Systems

June 2001 - May 2003 Vernon College Vernon TX

Majored in Business Computer Information Systems

REFERENCES

Kelly Fuller 940-***-****

Kenneth Crank 940-***-****

Virginia Evans 940-***-****

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